Dune London, Sales Consultant, Part Time, Permanent

Brownthomasarnottscareers; Dublin; Hybrid; EUR 26,000 - 32,000; Full time

Job summary

Brown Thomas Arnotts in Dublin is seeking a Sales Advisor to provide premium customer service and assist customers in selecting fashion-forward footwear and accessories. You will contribute to a welcoming store atmosphere, maintain merchandising standards, and support sales targets.

The role requires a passion for fashion, strong communication, and the ability to work as part of a team in a busy retail environment. Weekend and evening shifts may be required.

Qualifications

• Experience in customer service is preferred.
• Passion for premium fashion, footwear and accessories.
• Excellent communication and interpersonal skills.
• Willingness to work varied shifts including weekends and evenings.

Responsibilities

• Deliver an exceptional customer experience with friendly, personalised service.
• Build strong relationships and confidently recommend products to meet needs.
• Achieve individual and team sales targets through effective selling techniques.
• Maintain outstanding visual merchandising and store presentation standards.
• Process customer transactions accurately and replenish stock as needed.
• Stay up to date with new collections, promotions and product knowledge.
• Collaborate with colleagues to ensure smooth day-to-day store operations.
• Support the team during busy periods with a positive customer-focused approach.

Skills

Passion for fashion

Customer service

Communication skills

Teamwork

Flexibility

Job description

GET TO KNOW US

Dune London is a leading premium footwear and accessories brand, renowned for its contemporary designs, exceptional craftsmanship, and outstanding customer experience. Since 1992, we have been committed to helping our customers look and feel their best through stylish, high-quality collections. We believe our people are at the heart of our success, fostering an inclusive, collaborative, and supportive environment where everyone has the opportunity to grow and thrive.

KNOW THE ROLE

As a Sales Advisor, you will be the face of Dune London, delivering exceptional customer service while creating an inspiring and enjoyable shopping experience. You will use your product knowledge and passion for fashion to help customers find the perfect products while contributing to the overall success of the store.

Key responsibilities include:

• Delivering an exceptional customer experience by offering friendly, knowledgeable, and personalised service
• Building strong customer relationships and confidently recommending products to meet individual needs
• Achieving individual and team sales targets through excellent selling techniques
• Maintaining outstanding visual merchandising and store presentation standards
• Processing customer transactions accurately and efficientlyReplenishing stock and supporting stockroom organisation
• Keeping up to date with new collections, promotions, and product knowledge
• Working collaboratively with colleagues to ensure the smooth day-to-day running of the store
• Supporting the store team during busy trading periods and maintaining a positive, customer-focused environment

KNOW WHAT WE'RE LOOKING FOR

We're looking for someone who is passionate about fashion, enjoys working with people, and takes pride in delivering outstanding customer service.

The ideal candidate will have:

• Previous retail or customer service experience (preferred but not essential)
• A passion for premium fashion, footwear, and accessories
• Excellent communication and interpersonal skills
• A positive, enthusiastic, and approachable attitude
• Confidence in engaging with customers and identifying sales opportunities
• Strong teamwork skills with the ability to work independently when required
• Good organisational skills and attention to detail
• Flexibility to work a variety of shifts, including weekends, evenings, and peak trading periods
• A willingness to learn, develop, and contribute to the success of the team

KNOW HOW WE WORK

Experience is our business

Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops

We create enjoyable places to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators

Our unique range of products and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, making our customers' lives better.

We Care for Our People

We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably

We are community-focused, and our aim is to cultivate retail environments that are conscious, considerate, and commercial.