Samsonite, Sales Consultant, Full Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 26,000 - 36,000; Full time

Job summary

Brown Thomas Arnotts is seeking a customer-facing Sales Assistant to sell high-end luggage and provide exceptional service to a diverse customer base. You will maintain product knowledge, uphold airline regulations, and ensure the store floor remains tidy and inviting.

You will also assist with luggage repair drop-off services and collaborate with a friendly team to maintain a top-quality shopping experience for all customers.

Qualifications

• 1 year experience in a customer-facing role (required)

Responsibilities

• Sell high end luggage products and deliver quality customer service to a diverse customer base
• Maintain a comprehensive knowledge of products and airline regulations
• Keep floor presentable, ensuring displays are clean and orderly
• Assist with the luggage repair drop-off service

Job description

GET TO KNOW US

In our department we prioritise quality customer service, presenting a kind and professional face to each customer. Our sales assistants help customers with requests, concerns and queries, as well as supporting each other with day-to-day tasks and duties.

KNOW THE ROLE

• Sell high end luggage products and deliver quality customer service to a diverse customer base
• Maintain a comprehensive knowledge of products and airline regulations
• Keep floor presentable, ensuring displays are clean and orderly
• Assist with the luggage repair drop-off service

Know What We're Looking For

• Characteristics: We are looking for someone kind and charismatic, with a strong interest in providing quality customer service
• Flexible hours: We are looking for somebody who is available to work a variety of shifts from Monday to Sunday, unfortunately this role would not be suited to college students
• Experience: 1 year experience in a customer-facing role (required)

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.