Dual-Site Residence Manager — Student Housing & Sales Leader

Yugo USA LLC.; Cork; Hybrid; EUR 40,000 - 49,000; Full time

Benefits offered by this job

Annual discretionary bonus

25 days annual leave

YuDay paid day off

Subsidised Health care & employee help

Cycle to work scheme

Social events

Job summary

Yugo USA LLC. is seeking an experienced Dual Site Residence Manager to oversee two purpose-built student accommodations in Cork. You will lead a proactive team, ensure high service standards, and drive occupancy and revenue through strategic sales and marketing efforts.

The role reports to the City Manager, with responsibilities spanning guest experience, facility coordination, safety, and water hygiene compliance in a fast-paced student housing environment.

Qualifications

• Experience running a residence within hotels, hospitality, or student accommodation.
• Strong interpersonal and communication skills.
• Passion to ensure students have the best experience living with us.
• Behaviors aligned with integrity, commitment and energy.
• Experience in fast-paced, target-driven environment with a sales focus.

Responsibilities

• Lead and mentor the team to run the residence smoothly.
• Drive occupancy via short- and long-term lets.
• Drive sales and marketing to fill residences.
• Maintain property presentation via regular inspections with facilities team.
• Handle complaints and provide excellent customer service to students.
• Build relationships with local universities and suppliers.
• Manage operational calendar and student lifecycle from arrival to summer turn.
• Fulfil health and safety duties as per the Health & Safety at Work Act 1974.
• Act as water hygiene lead, coordinate testing and ensure compliance.

Skills

Sales & marketing focus

Team leadership

Customer service

Interpersonal skills

Health & safety awareness

Job description

Yugo USA LLC. is seeking an experienced Dual Site Residence Manager to oversee two purpose-built student accommodations in Cork. You will lead a proactive team, ensure high service standards, and drive occupancy and revenue through strategic sales and marketing efforts.

The role reports to the City Manager, with responsibilities spanning guest experience, facility coordination, safety, and water hygiene compliance in a fast-paced student housing environment.