Document Processing Administrator

SoftCo; Dublin; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Pension and life assurance

Hybrid work model (2 days in office)

On-site gym (Dublin office)

Long service incentive awards

Employee referral programme

Structured learning and development

Job summary

SoftCo is hiring a Document Processing Administrator to ensure accurate data handling across client projects. You will verify, input, and manage digital files in line with internal standards, helping deliver reliable data services and secure processing.

The role emphasizes attention to detail, teamwork, and adherence to GDPR. A hybrid work model is offered (2 days in the Dublin office) with opportunities to contribute to process improvements and onboarding support.

Qualifications

• Experience in data entry or data processing.
• Fluent written and spoken English.
• Awareness of GDPR and data privacy best practices.

Responsibilities

• Accurately process and input data according to SOPs and workflows.
• Achieve daily and weekly processing targets with accuracy and efficiency.
• Index, edit, and validate data files for quality and consistency.
• Upload, transfer, and confirm data with clients and maintain clear communication.
• Liaise with clients to confirm data receipt and address queries per SOPs.
• Support onboarding and training documentation where applicable.

Skills

Attention to detail

Organizational skills

Data entry

English proficiency

Communication

Teamwork

Tools

Document management systems

PDF/CSV/XML handling

Job description

SoftCo is an AI-native Procure-to-Pay (P2P) and Accounts Payable (AP) automation company built for complex organisations. In a market full of rigid templates and “plug-and-play” promises, our approach is different. We tailor automation around the organisation, not the organisation around the software.

For over 35 years, we’ve helped finance teams move from reactive, manual processes to controlled, scalable and strategic P2P operations. Our AI-native platform strengthens accuracy, visibility and insight, but it’s our delivery expertise that ensures it works in the real world.

Our success at a glance:

• 1M+ users worldwide
• Trusted by organisations including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government
• Global reach with offices in the US, Finland, UK, Kosovo and Ireland
• A reputation for owning where precision engineering meets long-term partnership

Join us as a Document Processing Administrator and help shape the future of intelligent finance operations.

Document Processing Administrator - Your role:

You will play a key role in ensuring the accuracy, quality, and integrity of data processed across various client projects. This role is responsible for handling, verifying, and managing digital data files in accordance with internal standards and client requirements. Working within a structured workflow, you will support the delivery of reliable, secure, and efficient data services, helping to ensure the overall success of project outcomes.

Your responsibilities:

• Accurately process and input data in accordance with project SOPs and defined workflows.
• Work to achieve daily and weekly processing targets, ensuring accuracy and efficiency in all tasks.
• Index and edit data files, ensuring quality and consistency.
• Conduct data validation and error-checking routines.
• Upload, transfer, and confirm data files with clients, maintaining clear communication.
• Liaise with clients to confirm data receipt and address ad-hoc queries in line with SOPs.
• Deliver project tasks such as data formatting, digital filing, and report preparation.
• Maintain compliance with GDPR and internal data protection policies.
• Identify and escalating issues or inconsistencies to the Production Process Controller or Manager.
• Collaborate with team members to improve processes and efficiencies.
• Use internal tools and systems to track progress and support workflow transparency.
• Assist in preparing operational reports or summaries based on processed data (as applicable).
• Support onboarding of new team members by contributing to documentation or training (optional).
• Adhere to company policies and compliance standards.
• Perform additional ad-hoc duties as required.

Your profile:

• High attention to detail and accuracy in data work.
• Strong organizational skills and ability to multi-task, establish priorities and manage workload independently.
• Previous experience in data entry or data processing.
• Comfortable working with digital platforms such as document management systems.
• Familiarity with common file formats (PDF, CSV, XML) and basic troubleshooting.
• Awareness of GDPR and best practices in data handling and privacy.
• Proactive and adaptable in a fast-paced environment.
• Team-oriented with strong interpersonal and communication skills.
• Fluency in written and spoken English.

What We Offer:

• Competitive remuneration and performance-based bonus
• Company-paid health insurance, pension and life assurance
• Hybrid Working Model (2 days per week in office following onboarding period)
• On-site gym with company-funded fitness classes (Dublin office)
• Long service incentive awards and employee referral programme
• Structured learning and development investment

Our structure gives you real ownership and direct exposure to senior leadership. Progression is based on capability, not hierarchy.

Our Culture:

Our culture is built on the values that shape how we work together and how we deliver for our customers.

Initiative, accountability, and collaboration are central to how we operate. Our teams work across disciplines and locations to solve complex problems and deliver meaningful outcomes.

We encourage clear thinking, ownership and continuous learning. Expertise is respected and people are trusted to take responsibility for the work they lead.

Different perspectives strengthen our teams and improve the systems we build. We are committed to creating an inclusive environment where everyone can contribute and grow.

SoftCo is proud to be an equal opportunities employer and welcomes applications from all backgrounds. Learn more at softco.com/about-us.