Digitalisation Support Specialist

PE Global (UK); Dublin; On-site; EUR 40,000 - 55,000; Full time

Job summary

A recruitment agency is seeking a Digitalisation Support Specialist for a tourism client based in Dublin. This initial 6-month contract involves conducting research on digital technologies for tourism to increase revenue and enhance visitor experiences. The ideal candidate will have at least 2 years of relevant experience, knowledge of digital technologies, and capabilities in budget and report management. This role offers a hybrid working option.

Qualifications

• Minimum 2 years’ experience in tourism, digital, communications or project management.
• Knowledge of digital and emerging technologies such as Gen-AI.
• Experience in report generation and budget management.

Responsibilities

• Conduct research for tourism digital technology adoption.
• Monitor digital trends and share insights.
• Support the delivery of digital transformation programmes.
• Administer program elements and manage claims payments.
• Liaise with stakeholders for effective programme delivery.
• Prepare project reports for monitoring and knowledge sharing.
• Ensure procurement compliance.

Skills

Understanding of digital technologies

Research abilities

Stakeholder management

Budget management

Report generation

Education

Professional qualification in business, management, digital or tourism

Tools

CRM system (e.g. Microsoft Dynamics)

Job description

The Role

PE Global are recruiting for a Digitalisation Support Specialist for our tourism client based in Dublin City Centre. This is an initial 6-month contract role, with a start date ASAP. Hybrid working options.

Job Responsibilities

• Conduct targeted research to identify opportunities for tourism businesses to adopt digital technologies that drive revenue growth, improve productivity, and enhance the visitor experience.
• Monitor digitalisation trends in tourism and share relevant insights and opportunities with the Industry Digitalisation team.
• Contribute to the development of strategic growth plans within the Division.
• Operational
• Support the delivery of digital transformation programmes in line with defined objectives, timelines, and budgets.
• Administer key elements of the programme, including application processes, grant approvals process, issuing investment-grant agreements, and managing claims payments. This requires familiarity with CRM system (Microsoft Dynamics or equivalent), including data management.
• Liaise with internal and external stakeholders to ensure effective programme delivery.
• Provide regular feedback from external stakeholders to inform team activities.
• Prepare project reports to support programme monitoring, knowledge sharing, and stakeholder reporting.
• Ensure all third-party procurement complies with procurement policy.
• Assist with financial administration tasks in accordance with organisational policy.
• Actively contribute to Divisional targets.
• Support sustainability objectives.
• Undertake other duties and contribute to various team projects as a full member of the Industry Digitalisation team.

Education & Experience

• A professional qualification (min level 6 under the QQI framework) in business, management, digital or tourism.
• The successful candidate will have a minimum of 2 years’ experience in a relevant role in tourism, digital, communications or project management.
• Knowledge of digital and emerging technologies such as Gen-AI.
• Report generation experience.
• Budget management experience.

How to apply

Interested candidates should submit an updated CV.

Please click the link below to apply, or alternatively send an up-to-date CV

[e-mail]

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland****