Developer Support Specialist — Elevate Client Solutions

Global Payments; Ireland; On-site; EUR 45,000 - 65,000; Full time

Job summary

Global Payments is seeking a technically proficient support professional to provide accurate information and guidance on products and services. You will respond to client inquiries, assess needs, and propose solutions while maintaining current documentation.

The role emphasizes ongoing industry knowledge, client communication, and collaboration across teams to resolve issues and promote product fit. A bachelor’s degree and relevant experience are expected, with opportunities across a global

Qualifications

• Bachelor's degree or equivalent training and experience.
• Typically minimum 2 years relevant experience includes consulting with clients.
• Preferred: typically minimum 4 years relevant experience in the credit card industry.

Responsibilities

• Respond to client inquiries and assess needs to propose solutions.
• Maintain up-to-date documentation using databases or systems.
• Assist in issue resolution and track status across internal teams.
• Build client relationships and communicate progress with stakeholders.
• Translate client needs for internal teams and support cross-functional collaboration.

Skills

Professional expertise

Effective communication

Problem solving

Technical aptitude

Education

Bachelor's Degree

Job description

Global Payments is seeking a technically proficient support professional to provide accurate information and guidance on products and services. You will respond to client inquiries, assess needs, and propose solutions while maintaining current documentation.

The role emphasizes ongoing industry knowledge, client communication, and collaboration across teams to resolve issues and promote product fit. A bachelor’s degree and relevant experience are expected, with opportunities across a global