Data Centre Specialist – Cork, Ireland (Backfill / On-Demand ).

Axiom Technologies; Cork; On-site; EUR 32,000 - 46,000; Full time

Job summary

Axiom Technologies is seeking a capable hands-on Smart Hands Support technician to provide on-site data centre assistance, from hardware installations to basic diagnostics and vendor coordination. The role focuses on supporting remote IT teams with rack and stack tasks and ensuring physical infrastructure integrity.

The position involves on-site work, potential on-call shifts, and collaboration with facilities and security teams.

Qualifications

• Diploma/Degree in IT or Electronics or related field.
• 2+ years of data centre or field support experience.
• Basic knowledge of servers, networking, storage and cabling.
• Good communication and coordination skills.
• Physically fit and able to work flexible shifts/on-call.

Responsibilities

• Perform rack and stack of servers, switches, routers, storage and other data centre equipment.
• Install, replace, relocate, and decommission hardware and hot-swappable components.
• Perform power cycles, LED checks, basic diagnostics, and physical inspections.
• Install, replace and troubleshoot copper/fibre cabling, patch panels and network connectivity.
• Act as on-site hands and eyes for remote IT/network teams and execute tasks as instructed.
• Report equipment status, alarms, errors, port/link status, and physical findings to remote teams.
• Support firmware/driver upgrades and remote management configuration as required.
• Perform backup tape loading/unloading, media inventory, and basic tape library troubleshooting.
• Coordinate with vendors, facilities, and security teams for installations and site activities.
• Maintain asset inventory, rack layouts, cable labeling, and data centre documentation.
• Ensure proper cable dressing, equipment placement, and adherence to client/site standards.
• Update tickets and provide timely status reports on incidents, maintenance, and completed activities.

Skills

Rack and stack

On-site support

Coordination with teams

Education

Diploma/Degree in IT or Electronics

Tools

Remote management tools

Networking hardware

Job description

Axiom Technologiesis a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Duration: 12 Months Contract

Job Summary:
The Smart Hands Support technician provides on-site assistance for data centre operations,
offering physical support to remote IT teams. Responsibilities include hardware installations,
troubleshooting, media handling, cable management, and vendor coordination. The role is
hands‑on and involves tasks such as rack and stack, equipment replacement, basic diagnostics,
and support for networking and server infrastructure.

.

Key Responsibilities:

• Perform rack and stack of servers, switches, routers, storage, and other data centre equipment.
• Install, replace, relocate, and decommission hardware and hot-swappable components.
• Perform power cycles, LED checks, basic diagnostics, and physical equipment inspections.
• Install, replace, and troubleshoot copper/fibre cabling, patch panels, and network connectivity.
• Act as on-site hands and eyes for remote IT/network teams and execute tasks as instructed.
• Report equipment status, alarms, error messages, port/link status, and physical findings to remote teams.
• Support firmware/driver upgrades and remote management configuration as required.
• Perform backup tape loading/unloading, media inventory, and basic tape library troubleshooting.
• Coordinate with vendors, facilities, and security teams for installations, maintenance, and site activities.
• Maintain asset inventory, rack layouts, cable labelling, and data centre documentation.
• Ensure proper cable dressing, equipment placement, and adherence to client/site standards.
• Update tickets and provide timely status reports on incidents, maintenance, and completed activities.

Requirements:

• Diploma/Degree in IT, Electronics, or a related field.
• 2+ years of data centre or field support experience.
• Basic knowledge of servers, networking, storage, and cabling.
• Familiarity with remote management tools.
• Good communication and coordination skills.
• Physically fit and willing to work flexible shifts/on-call.

GDPR Notice: By applying, your personal data will be handled securely in compliance with GDPR and Axiom Technologies’ privacy policies. Your profile will not be shared with any client without your prior consent.

Equal Opportunity Statement: Axiom Technologies is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and discrimination-free workplace.

Job Category

Technical