Data Centre Technician: Rack & Stack Specialist (On-Site)

Axiom Technologies; Cork; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

Axiom Technologies is seeking a capable hands-on Smart Hands Support technician to provide on-site data centre assistance, from hardware installations to basic diagnostics and vendor coordination. The role focuses on supporting remote IT teams with rack and stack tasks and ensuring physical infrastructure integrity.

The position involves on-site work, potential on-call shifts, and collaboration with facilities and security teams.

Qualifications

• Diploma/Degree in IT or Electronics or related field.
• 2+ years of data centre or field support experience.
• Basic knowledge of servers, networking, storage and cabling.
• Good communication and coordination skills.
• Physically fit and able to work flexible shifts/on-call.

Responsibilities

• Perform rack and stack of servers, switches, routers, storage and other data centre equipment.
• Install, replace, relocate, and decommission hardware and hot-swappable components.
• Perform power cycles, LED checks, basic diagnostics, and physical inspections.
• Install, replace and troubleshoot copper/fibre cabling, patch panels and network connectivity.
• Act as on-site hands and eyes for remote IT/network teams and execute tasks as instructed.
• Report equipment status, alarms, errors, port/link status, and physical findings to remote teams.
• Support firmware/driver upgrades and remote management configuration as required.
• Perform backup tape loading/unloading, media inventory, and basic tape library troubleshooting.
• Coordinate with vendors, facilities, and security teams for installations and site activities.
• Maintain asset inventory, rack layouts, cable labeling, and data centre documentation.
• Ensure proper cable dressing, equipment placement, and adherence to client/site standards.
• Update tickets and provide timely status reports on incidents, maintenance, and completed activities.

Skills

Rack and stack

On-site support

Coordination with teams

Education

Diploma/Degree in IT or Electronics

Tools

Remote management tools

Networking hardware

Job description

Axiom Technologies is seeking a capable hands-on Smart Hands Support technician to provide on-site data centre assistance, from hardware installations to basic diagnostics and vendor coordination. The role focuses on supporting remote IT teams with rack and stack tasks and ensuring physical infrastructure integrity.

The position involves on-site work, potential on-call shifts, and collaboration with facilities and security teams.