Customs Broker

Expeditors International; Dublin; Hybrid; EUR 35,000 - 52,000; Full time

Job summary

Expeditors International in Ireland seeks a Customs Brokerage Coordinator to oversee clearance documentation with Irish authorities and advise customers on regulatory requirements in origin and destination countries.

You will liaise daily with customs authorities, review policies, implement changes, support cost-saving solutions, and deliver reliable service to key accounts while maintaining up-to-date knowledge of customs rules.

Qualifications

• 1-2 years experience within the Customs brokerage Industry or relevant education essential.
• Excellent knowledge of Irish customs procedures & systems.
• Effective interpersonal skills.
• Ability to relate to customers and internal employees at all levels.
• Previous experience with Word, Excel, Windows, Email, various PC based software.

Responsibilities

• Coordinate the process customs clearance documentation for our customer base.
• Deal with the customs authority on a daily basis.
• Deliver an excellent customer service to all customers.
• Be the specialist for all customs compliance issues and assist in resolving issues with the customer.
• Review and update all policies, procedures and controls.
• Ensure the relevant regulations are in place for all customers/business.
• Identify improvement opportunities and IT solutions for compliance and control.

Skills

Interpersonal skills

Customer service orientation

Attention to detail

Tools

MS Word

MS Excel

Windows

Email

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Scope of Position:

To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries.

Shift patterns may apply for this role

Major Duties and Responsibilities:

Coordinate the process customs clearance documentation for our customer base

Deal with the customs authority on a daily basis.

Deliver an excellent customer service to all customers.

Be the specialist for all customs compliance issues. Assist in resolving all issues with the
customer.

Assist in the review of all policies, procedures and controls put in place.

Ensure the relevant regulations are in place for all customers/business.

Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement
of compliance and installs control.

Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout
the region and exchange best practices.

Work on assigned key account customers to ensure their needs are met

Continue to develop knowledge on customs requirements, ensuring new regulations are
understood and implemented where required

Ensure Duty/VAT is processed correctly & collected as required

Ensure any queries/refunds are followed up and resolved immediately

Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options.

Complete daily, weekly audits on theall enteries

Ensure you keep up to date on the latest Customs Regulations updates & changes.

Develop and issue the training of new staff within the dept. Update all current staff with changes & updates.

Qualifications

Experience and Education:

1 - 2 years experience within the Customs brokerage Industry or relevant education essential

Excellent knowledge of Irish customs procedures & systems

Effective interpersonal skills.

Ability to relate to customers and internal employees at all levels

Previous experience with Word, Excel, Windows, Email, various PC based software