Customer Retention & Growth Specialist

Rentokil Initial Group; Naas; On-site; EUR 28,620 - 34,980; Full time

Benefits offered by this job

Competitive Salary Package

Work-Life Balance

Industry-Leading Training

Employee Assistance Programme

Referral Bonus

Job summary

A leading business services company is looking for a Customer Retention Specialist based in Naas, Ireland. The role involves achieving sales targets through effective customer management, monitoring customer satisfaction, and addressing complaints urgently. Ideal candidates should be self-motivated with strong problem-solving and communication skills. This full-time position offers competitive pay, comprehensive training, and career development opportunities within a supportive team environment.

Qualifications

• Self-motivated and target-driven.
• Excellent problem solver.
• Demonstrate excellent customer service and communication skills.
• Background in customer service, retail or sales is advantageous.

Responsibilities

• Achieve Gross Sales through customer retention.
• Monitor customer portfolios for satisfaction.
• Manage customer complaints urgently.
• Develop countermeasures for competitor tactics.
• Deliver outstanding customer care service.

Skills

Excellent problem solving

Strong customer service skills

Effective communication

Self-motivated

Target-driven

Job description

A leading business services company is looking for a Customer Retention Specialist based in Naas, Ireland. The role involves achieving sales targets through effective customer management, monitoring customer satisfaction, and addressing complaints urgently. Ideal candidates should be self-motivated with strong problem-solving and communication skills. This full-time position offers competitive pay, comprehensive training, and career development opportunities within a supportive team environment.