Customer Ops Coordinator: Logistics Admin & Improvement

Uniting Holding; New Ross; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Death In Service Benefit

Digital GP Service

Discounted Gym Membership

Employee Assistance Programme

Annual Leave Purchase Programme

Long Service Awards

Staff Purchase Schemes: Tyres andTools

Job summary

National Vehicle Distribution is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department in New Ross, Co. Wexford.

The role provides full administrative support to the department, assists with projects, queries, and reports, and helps maintain filing systems while upholding customer policies. You will report to senior management, contribute to continuous improvement, and handle daily, weekly, and monthly reporting with accuracy and timeliness.

Qualifications

• At least 3 years administration experience.
• Competent in using MS Word, Excel and PowerPoint.
• Knowledge of the Automotive Industry and logistics planning/administrative roles is desirable.

Responsibilities

• Providing full administrative support to the Customer Operations Department.
• Supporting various projects within the department.
• Process Improvement & Optimization.
• Understanding and complying with customers’ policies, practices, and procedures.
• Dealing with customer queries in a professional manner.
• Generating daily, weekly, and monthly reports.
• Reporting customer issues immediately to appropriate personnel.
• Maintaining office storage and filing system.
• Supporting senior management with a variety of duties.

Skills

Administrative experience

Attention to detail

Time management

Tools

MS Word

MS Excel

PowerPoint

Job description

National Vehicle Distribution is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department in New Ross, Co. Wexford.

The role provides full administrative support to the department, assists with projects, queries, and reports, and helps maintain filing systems while upholding customer policies. You will report to senior management, contribute to continuous improvement, and handle daily, weekly, and monthly reporting with accuracy and timeliness.