Customer Operations Coordinator — Logistics Admin

Uniting Holding; Ireland; Remote; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

Staff Purchase Schemes: Tyres andTools

Death In Service Benefit

Digital GP Service

Discounted Gym Membership

Employee Assistance Programme

Annual Leave Purchase Programme

Long Service Awards

Job summary

National Vehicle Distribution in Ireland is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department, based full-time in New Ross, Co. Wexford.

You will provide essential administrative support, manage reports, and assist senior management on diverse projects within a continuous improvement environment. The role requires at least 3 years of admin experience, strong MS Office skills, and a good grasp of reporting.

Qualifications

• At least 3 years administration experience.
• Competent in MS Word, Excel, PowerPoint.
• Previous experience in a Logistics Planning/Administrative role is desirable.
• Knowledge of the Automotive Industry.
• Full clean driving licence – Class B.
• Strong attention to detail, organisational and time management skills.
• Administration experience working with a large fleet of vehicles.
• Generating reports as required.

Responsibilities

• Providing full administrative support to the Customer Operations Department.
• Supporting various projects within the department.
• Process Improvement & Optimization.
• Understanding and complying with customers’ policies, practices, and procedures.
• Dealing with customer queries in an efficient and professional manner.
• Generating daily, weekly, and monthly reports.
• Reporting customer issues immediately to appropriate personnel.
• Effective complaint handling.
• Performance Analysis & Reporting.
• Developing a thorough understanding of Customer Operations policies and procedures.
• Helping to facilitate a Continuous Improvement Environment.
• Maintaining office storage and filing system.
• Supporting senior management with a variety of duties.
• Other ad hoc duties as needed.

Skills

Administrative support

MS Word

Excel

PowerPoint

Customer service

Reporting

Process improvement

Organisational skills

Tools

MS Word

Excel

PowerPoint

Job description

National Vehicle Distribution in Ireland is seeking a Customer Operations Coordinator to join the fast-paced Customer Service Department, based full-time in New Ross, Co. Wexford.

You will provide essential administrative support, manage reports, and assist senior management on diverse projects within a continuous improvement environment. The role requires at least 3 years of admin experience, strong MS Office skills, and a good grasp of reporting.