Customer-First Retail Sales Associate

Centra; Portlaoise; On-site; EUR 21,000 - 26,000; Full time

Job summary

Centra in Portlaoise is seeking a Sales Assistant to support customers and uphold Centra’s brand values. The role focuses on delivering excellent shopping experiences and ensuring customer satisfaction.

You will engage with shoppers, handle queries professionally, merchandise shelves, and contribute to a welcoming store environment. Previous customer service experience is an asset, and strong communication is essential.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Customer needs prioritisation

Attention to detail

Teamwork in fast-paced env

Customer-driven

Customer service experience a plus

Job description

Centra in Portlaoise is seeking a Sales Assistant to support customers and uphold Centra’s brand values. The role focuses on delivering excellent shopping experiences and ensuring customer satisfaction.

You will engage with shoppers, handle queries professionally, merchandise shelves, and contribute to a welcoming store environment. Previous customer service experience is an asset, and strong communication is essential.