Customer-First Sales Associate

Centra; Ballina; On-site; EUR 21,000 - 27,000; Full time

Job summary

Centra in Ballina is seeking a Sales Assistant to deliver outstanding customer service and ensure a top‑notch store experience. You will actively promote Centra values, engage with customers, and handle queries professionally while maintaining store presentation standards.

The role emphasizes a customer‑driven approach, teamwork in a fast-paced environment, and a flexible, detail‑oriented mindset to support daily operations.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Customer needs prioritisation

Attention to detail

Teamwork in fast-paced environment

Customer driven

Customer service experience

Job description

Centra in Ballina is seeking a Sales Assistant to deliver outstanding customer service and ensure a top‑notch store experience. You will actively promote Centra values, engage with customers, and handle queries professionally while maintaining store presentation standards.

The role emphasizes a customer‑driven approach, teamwork in a fast-paced environment, and a flexible, detail‑oriented mindset to support daily operations.