Customer-First Retail Assistant

Aramark (old); Letterkenny; À distance; EUR 24 000 - 30 000; Plein temps

Résumé du poste

Aramark Ireland is seeking a friendly Retail Assistant to join our Letterkenny store in Ireland. You will deliver excellent customer service, handle tills, and keep shelves neat and inviting.

The role requires reliability, organisation, and a proactive approach to contributing to a collaborative retail environment where every team member makes a difference. The successful candidate will assist customers, process transactions using POS systems, support visual merchandising, monitor stock levels,

Qualifications

• Proven customer service experience in a retail or similar environment
• Proficiency with till systems and Point of Sale (POS) technology
• Strong communication and people skills with the ability to interact positively with diverse customers and colleagues
• Ability to work effectively as part of a collaborative team
• Excellent organisational and time-keeping abilities with reliability and punctuality
• Attention to detail and accuracy in handling transactions and stock management
• Physical capability to stand for extended periods and lift stock items safely
• Flexibility to work varied shift patterns, including weekends and bank holidays
• Basic numeracy skills for handling cash and processing transactions
• Positive attitude, willingness to learn, and ability to handle pressure during peak trading periods

Responsabilités

• Provide friendly and professional customer service, assisting customers with product enquiries, purchases, and handling transactions accurately using till and POS systems
• Maintain store cleanliness and organisation, including tidying fitting rooms, aisles, and storage areas to create an inviting shopping environment
• Support colleagues during busy trading periods and assist with visual merchandising to enhance product presentation and maximise sales opportunities
• Monitor stock levels, rotate merchandise, and report shortages to management in a timely manner
• Handle customer complaints with empathy and professionalism, escalating issues to management where necessary
• Receive and process deliveries, checking stock accuracy and ensuring items are stored appropriately
• Demonstrate initiative in identifying customer needs and suggesting relevant products to enhance their shopping experience
• Maintain awareness of current promotions, product knowledge, and store policies to provide informed assistance to customers

Connaissances

Customer service

POS systems

Communication

Teamwork

Time management

Attention to detail

Flexibility

Stock handling

Description du poste

Aramark Ireland is seeking a friendly Retail Assistant to join our Letterkenny store in Ireland. You will deliver excellent customer service, handle tills, and keep shelves neat and inviting.

The role requires reliability, organisation, and a proactive approach to contributing to a collaborative retail environment where every team member makes a difference. The successful candidate will assist customers, process transactions using POS systems, support visual merchandising, monitor stock levels,