Retail Assistant

Northern Europe; Galway; On-site; EUR 20,000 - 26,000; Full time

Job summary

Aramark Ireland in Galway is seeking a friendly Retail Assistant to deliver outstanding customer service and support the day-to-day operation of our retail outlet. You will engage customers, answer questions, assist with product information, and process purchases with accuracy while maintaining a welcoming and professional demeanor.

This role requires strong organisational skills, reliability, and the ability to work as part of a team and independently when needed.

Qualifications

• Previous experience in retail, hospitality or customer service is desirable.
• Excellent communication and people skills with friendly and professional manner.
• Strong organisational abilities and meticulous attention to detail.
• Reliable, punctual and committed to high standards.
• Ability to work as part of a team and independently when required.
• Basic numeracy and confidence in handling cash transactions.

Responsibilities

• Provide outstanding customer service by assisting customers with enquiries, product information, and purchases in a warm and professional manner.
• Operate the till accurately and handle cash transactions with confidence and attention to detail.
• Replenish stock efficiently and ensure shelves are fully stocked, well-presented, and visually appealing.
• Receive and process deliveries in accordance with procedures and maintain records.
• Maintain high standards of cleanliness and organisation throughout the retail area.

Skills

Customer service

Cash handling

Teamwork

Communication

Attention to detail

Organisational skills

Visual merchandising

Problem solving

Tools

POS system

Job description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential. Every day presents a new challenge and opportunity to discover something new about yourself.

Job Description

We are seeking an enthusiastic and reliable Retail Assistant to join our team in Galway, Ireland. This is an excellent opportunity for a customer-focused individual who thrives in a dynamic retail environment. You will play a vital role in delivering exceptional customer service whilst supporting the smooth day-to-day operation of our retail outlet. If you are organised, friendly, and passionate about creating a welcoming shopping experience, we would love to hear from you.

• Provide outstanding customer service by assisting customers with enquiries, product information, and purchases in a warm and professional manner
• Operate the till accurately and handle cash transactions with confidence and attention to detail

• Replenish stock efficiently and ensure shelves are fully stocked, well-presented, and visually appealing
• Receive and process deliveries in accordance with company procedures, maintaining accurate records
• Maintain high standards of cleanliness and organisation throughout the retail area, creating an inviting environment for customers

• Monitor stock levels proactively and report shortages to management in a timely manner
• Adhere to all food safety, health and safety, and security procedures to ensure a safe shopping environment
• Support the team in achieving sales targets and contributing to a positive, collaborative workplace culture

Qualifications

• Previous experience in retail, hospitality, or customer service is desirable
• Excellent communication and people skills with the ability to engage customers in a friendly and professional manner
• Strong organisational abilities and meticulous attention to detail
• Reliable, punctual, and committed to maintaining high standards
• Ability to work effectively as part of a team whilst also demonstrating independence when required
• Basic numeracy skills and confidence in handling cash transactions accurately
• Flexibility to adapt to changing priorities and work patterns within a fast-paced retail environment
• Problem-solving mindset with the ability to respond positively to customer needs and challenges
• Enthusiasm for visual merchandising and maintaining an attractive retail space
• A positive attitude, resilience, and genuine empathy towards customers and colleagues

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.