Retail Shop Assistant

SmartRecruiters, Inc.; Cork; On-site; EUR 24,000 - 32,000; Full time

Job summary

Aramark Ireland is seeking a friendly Retail Shop Assistant to join our Cork team. You will greet customers, help them find products, and process transactions at the POS with accuracy. You will stock shelves, maintain presentation, and support colleagues to ensure a smooth store operation and a positive shopping environment.

You will develop product knowledge, assist with opening/closing procedures, and adhere to health and safety guidelines while delivering excellent customer service.

Qualifications

• Proven customer service experience in a retail or similar environment.
• Experience handling cash and operating point-of-sale systems.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced retail environment.
• Excellent time management and organizational skills.
• Physical ability to lift, carry, and stock merchandise regularly.
• Reliability, punctuality, and a professional attitude.
• Flexibility to work various shifts, including evenings and weekends as needed.

Responsibilities

• Greet customers warmly and assist them in finding products and making purchasing decisions.
• Process customer transactions accurately using the point-of-sale system.
• Handle cash, card payments, and other payment methods with accuracy and integrity.
• Stock shelves and displays with merchandise, ensuring products are organized and clearly priced.
• Maintain store cleanliness, organization, and visual appeal throughout your shift.
• Develop and demonstrate product knowledge to answer customer questions and provide recommendations.
• Support team members in achieving store goals and maintaining a positive work environment.
• Monitor inventory levels and report stock shortages to management.
• Follow company policies and procedures, including health and safety guidelines.
• Assist with store opening and closing procedures as assigned.

Skills

Customer service

Cash handling

Communication

Time management

Reliability

Flexibility

Interpersonal skills

Tools

POS system

Job description

We are looking for a friendly and organized Retail Shop Assistant to join our team in Cork, Ireland. In this customer-focused role, you will be the face of our store, providing exceptional service to our customers while maintaining a well-organized and welcoming shopping environment. You will work collaboratively with your team to ensure smooth daily operations and contribute to a positive customer experience.

• Greet customers warmly and assist them in finding products and making purchasing decisions
• Process customer transactions accurately using the point-of-sale system
• Handle cash, card payments, and other payment methods with accuracy and integrity
• Stock shelves and displays with merchandise, ensuring products are organized and clearly priced
• Maintain store cleanliness, organization, and visual appeal throughout your shift
• Develop and demonstrate product knowledge to answer customer questions and provide recommendations
• Support team members in achieving store goals and maintaining a positive work environment
• Monitor inventory levels and report stock shortages to management
• Follow company policies and procedures, including health and safety guidelines
• Assist with store opening and closing procedures as assigned

Qualifications

• Proven customer service experience in a retail or similar environment
• Experience handling cash and operating point-of-sale systems
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced retail environment
• Excellent time management and organizational skills
• Physical ability to lift, carry, and stock merchandise regularly
• Reliability, punctuality, and a professional attitude
• Flexibility to work various shifts, including evenings and weekends as needed
• Preferred: Previous retail experience in a similar store setting
• Preferred: Familiarity with inventory management systems
• Preferred: Product knowledge relevant to the retail category

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.