Customer-Facing Forward Deployed Engineer — APIs/SDKs

Kota, incorporated; Dublin; On-site; EUR 90,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Workplace Pension

WFH stipend

Group Life Assurance

Generous PTO

Annual offsite

Job summary

Kota is seeking a Forward Deployed Engineer to work directly with customers, deploying Kota APIs and SDKs to unlock full platform value. You will write production-grade code and advise partners on best practices, influencing product direction with real-world feedback.

This highly customer-facing role blends engineering with product insight, offering opportunities to impact global benefits delivery while collaborating across Product, Engineering, and Customer Success teams.

Qualifications

• 5+ years in software engineering or similar customer-facing role.
• Proficient in TypeScript, Python, or C#; multi-language experience a plus.
• Experience working with APIs, SDKs, and data integrations.

Responsibilities

• Partner with customers’ engineering teams to integrate Kota’s SDKs and APIs.
• Translate customer needs into scalable, production-ready solutions.
• Contribute to Kota’s product by building internal tools and reusable code.
• Collaborate with Product, Engineering, and Customer Success to ensure successful deployments.
• Act as the technical voice of the customer—shape features and roadmap decisions.
• Debug complex issues across multiple systems, APIs, and data flows.

Skills

Customer-facing

APIs & SDKs

TypeScript

Python

C#

Production code

Job description

Kota is seeking a Forward Deployed Engineer to work directly with customers, deploying Kota APIs and SDKs to unlock full platform value. You will write production-grade code and advise partners on best practices, influencing product direction with real-world feedback.

This highly customer-facing role blends engineering with product insight, offering opportunities to impact global benefits delivery while collaborating across Product, Engineering, and Customer Success teams.