CRM Technology Strategy Lead

University College Dublin; Dublin; On-site; EUR 93,000 - 132,000; Full time

Job summary

University College Dublin seeks a Head of CRM Technology within IT Services to lead the strategic development of technology for CRM activities and to guide a major programme with multiple technical and service strands. The postholder will manage planning, budgeting and resource allocation within the CRM technology domain.

The role reports to the Director of Enterprise Applications or their nominee, and focuses on developing a new service area, with a substantial programme of work across strands

Responsibilities

• Oversee the ongoing development of a new CRM service area within IT Services.
• Lead the strategic development of technology to support the university's CRM activities.
• Plan, budget and allocate resources within their area.

Job description

University College Dublin seeks a Head of CRM Technology within IT Services to lead the strategic development of technology for CRM activities and to guide a major programme with multiple technical and service strands. The postholder will manage planning, budgeting and resource allocation within the CRM technology domain.

The role reports to the Director of Enterprise Applications or their nominee, and focuses on developing a new service area, with a substantial programme of work across strands