Director of Digital Transformation & Technology

Life Science Recruitment; Dublin; On-site; EUR 120,000 - 160,000; Full time

Job summary

Life Science Recruitment seeks a Head of Digital & Technology for a growing organisation in Ireland. You will lead CRM, apps, data, web, automation, integrations and AI, partnering with senior leadership on digital transformation.

You will own Zoho CRM and Zoho One, manage offshore resources, drive GDPR and security governance, and develop a practical technology roadmap aligned with business priorities. This role offers the opportunity to scale the digital function, build a small internal team,

Qualifications

• 5+ years hands-on CRM experience with Zoho or comparable systems.
• Experience configuring CRM workflows, modules, APIs and integrations.
• Experience managing offshore/remote development teams.
• Experience with Zoho One or equivalent ecosystem components (Creator/Projects/Campaigns/Mail/Analytics/WorkDrive).
• Knowledge of GDPR and cyber security and ability to translate tech decisions to business outcomes.

Responsibilities

• Own and develop Zoho CRM and wider Zoho One ecosystem.
• Configure workflows, automation, modules, Blueprints, APIs and integrations.
• Build and maintain custom applications, databases and business systems.
• Oversee multi-site web estate including domains, DNS, hosting, SSL and CMS.
• Manage the client portal and digital services.
• Own marketing tech including email automation and deliverability.
• Direct data, reporting and analytics across the business.
• Coordinate offshore/remote development resources.
• Identify opportunities for automation and AI/LLM integrations.
• Develop and deliver the digital transformation roadmap.
• Collaborate with CEO/CFO/COO to translate priorities into tech solutions.
• Ensure GDPR, cyber security governance.

Skills

Workflow automation

APIs & integrations

Low-code development

Remote team leadership

GDPR & security

Business outcomes focus

Tools

Zoho CRM

Salesforce

HubSpot

Zoho One

Creator

Projects

Campaigns

Mail

Analytics

WorkDrive

Job description

Life Science Recruitment seeks a Head of Digital & Technology for a growing organisation in Ireland. You will lead CRM, apps, data, web, automation, integrations and AI, partnering with senior leadership on digital transformation.

You will own Zoho CRM and Zoho One, manage offshore resources, drive GDPR and security governance, and develop a practical technology roadmap aligned with business priorities. This role offers the opportunity to scale the digital function, build a small internal team,