Credit Controller

Air Liquide; Dublin; On-site; EUR 32,000 - 52,000; Full time

Job summary

Air Liquide Healthcare Ireland is seeking a proactive Credit Control/Administrative Specialist to support commercial activities and patient/customer interfaces. The role focuses on contract management, data integrity, and cash collection, with emphasis on accuracy in Excel/Google Sheets reporting.

The successful candidate will liaise with internal teams and external payors, monitor overdue invoices, and drive timely payments while upholding KPI targets within a dynamic healthcare environment.

Qualifications

• Recognised qualification in Accountancy or Credit Management
• Strong data entry and typing skills
• Excellent communication and interpersonal skills
• Ability to liaise with a wide range of contacts internal and external
• Commitment to KPI achievement and continuous improvement
• Team player and able to work under pressure
• Proficient in Excel and Google Sheets reporting

Responsibilities

• Provide administrative support to commercial activities and customers/patients
• Manage contracts and interfaces with customer organisations and payors
• Monitor bad debtors and oversee invoicing flow and credits
• Raise credit notes and supplementary invoices; update spreadsheets
• Daily collection calls/emails and escalation of bad debts when needed
• Coordinate with other departments to ensure timely payments

Education

Accountancy or Credit Management qualification

Tools

Excel

Google Sheets

Job description

Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies:

• Home Oxygen
• Nebulisers
• Ventilations
• Sleep

We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consist of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment. From installation, training on how to use equipment, servicing and removal.

How will you CONTRIBUTE and GROW?

Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).

• The ideal candidate must hold a recognised qualification in the area of Accountancy or Credit Management
• High level organisation
• Strong and accurate data entry & typing
• Ability to liaise and build rapport with a wide range of contacts both internal and external
• Excellent communication and interpersonal skills, including a polite and courteous telephone manner.
• Commitment to achieve KPI's and
• Commitment to continuous improvement
• Team player
• Ability to work under pressure
• Proficient in use of Microsoft excel and google sheet for reporting
• Monitor bad debtors list.
• Actively pursue outstanding invoices for payment.
• Escalate bad debts to the general manager when appropriate. Report on bad debtors as required.
• Monitor the flow of invoices, credits and statements to expedite payment.
• Liaise with other departments to ensure payment of invoices.
• Report on overdue debtors weekly.
• Staff training for credit control cover.Update disputed invoices on weekly spreadsheet
• Raise credit approval Forms for New and Existing Accounts when necessary.
• Obtain authority to raise daily supplementary invoices and credit notes and update spreadsheets accordingly.
• Raise Credit notes and Supplementary invoices as and when required.
• Daily collection calls/emails comments updated in Open Account and Debtors Ledger.
• Undertake any reasonable tasks or duties assigned by the appropriate line managers from time to time, related to the effective and efficient performance of the job.
• Monitor bank accounts to ensure accurate allocation of payments by the Shared Services Team.
• Review new accounts before the month end run to ensure they have been set up correctly.
• Review exception reports and make corrections to contracts where necessary.

Are you a MATCH?

1. Self Motivated and driven
2. Analytical Skills and investigative skills
3. 3+ years in an office based admin or credit control role

#LI-KM1

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.