Contract Support Coordinator

CBRE Group, Inc.; Cork; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Coordinator to provide on-site customer service and administrative support at our client site. This role sits within the Contract Quality Management function.

You will respond to inquiries, manage work orders, generate reports, and process invoices while ensuring compliance with QHSE requirements. Strong MS Office skills and 2 years relevant experience are preferred.

Qualifications

• 2 years of on-the-job experience in a coordination or support role.
• Ability to follow basic work routines and standards.
• Excellent communication and organizational skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Act as a financial and operational systems client resource.
• Generate reports on open and closed work orders and check status with the appropriate technician or vendor.
• Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork.
• Process invoices and ensure accurate cost center coding,
• Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements.
• Identify cost savings opportunities to ensure customer and financial savings targets are maximized.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Skills

Communication skills

Organizational skills

Numeracy

Experience in coordination/administrat

Education

2 years of job-related experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Contract Support Coordinator, you will provide customer service and administrative support onsite for our client site.

This job is part of the Contract Quality Management job function.

What You’ll Do:

• Respond to client inquires and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Act as a financial and operational systems client resource.
• Generate reports on open and closed work orders and check status with the appropriate technician or vendor.
• Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork.
• Process invoices and ensure accurate cost center coding,
• Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements.
• Identify cost savings opportunities to ensure customer and financial savings targets are maximized.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples including Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups