Contract Specialist

Software Placements; Dublin; On-site; EUR 55,000 - 72,000; Full time

Job summary

Software Placements in Ireland is seeking a highly organised Contract Operations Specialist to support the preparation, review and issuance of customer contracts for software products and cloud-based services. This role focuses on contract accuracy, quality control and process management.

You will collaborate with Sales, Legal, Finance and Deal Desk to ensure documented details are complete, compliant and issued on time, with a strong emphasis on accuracy and efficiency.

Qualifications

• Experience in Contract Operations, Deal Desk or similar roles.
• Experience with software/SaaS licensing and subscriptions.
• Attention to detail and quality-control mindset.

Responsibilities

• Prepare, review and coordinate customer contracts and related documentation.
• Verify accuracy of customer details, products/services, pricing and periods.
• Ensure correct templates and approved terms are used and reflected in final docs.
• Collaborate with Sales, Legal, Finance and Deal Desk to resolve discrepancies.
• Maintain contract records and ensure timely approvals before issuance.
• Support process improvements in contracting controls and documentation.

Skills

Contract Operations

Deal Desk

Sales Operations

Order Management

Software licensing

Cloud services

CRM

Tools

CLM systems

e-signature

CRM

Job description

We are looking for a highly organised and detail-oriented Contract Operations Specialist to support the preparation, review and issuance of customer contracts for software products and cloud-based services.

This is a key operational role focused on ensuring that customer contracts and associated documentation are complete, accurate and consistent before being issued to clients.

This is not a legal role – legal drafting, negotiation and interpretation will be managed by the Legal team. The focus of this position is on contract accuracy, quality control and process management.

Key Responsibilities

• Prepare, review and coordinate customer contracts, order forms and associated documentation.
• Perform detailed checks to ensure contracts are accurate and complete prior to being sent to customers.
• Validate key information including customer details, products/services, software licences, subscriptions, quantities, pricing, contract periods and other commercial information.
• Identify errors, inconsistencies or missing information and ensure these are corrected before contracts are issued.
• Ensure the correct templates, approved terms and documentation are being used.
• Confirm that any approved commercial or contractual changes have been accurately reflected in the final documentation.
• Work closely with Sales, Legal, Finance, Deal Desk and other internal teams to resolve discrepancies.
• Ensure appropriate internal approvals have been completed prior to contract issuance.
• Maintain accurate contract records and status information within relevant systems.
• Manage multiple contract requests and deadlines while maintaining a consistently high level of accuracy.
• Support improvements to contracting processes, controls and documentation.

Experience & Skills

• Previous experience in Contract Operations, Deal Desk, Commercial Operations, Sales Operations, Order Management, Contract Administration or a similar role.
• Ideally experience within a software, SaaS, cloud services or technology environment.
• Experience working with customer contracts, order forms, software licensing, subscriptions or similar commercial documentation.
• Exceptional attention to detail and a strong quality-control mindset.
• Strong organisational skills and the ability to manage multiple requests and priorities.
• Good commercial awareness and an understanding of the relationship between customer requirements, products/services, pricing and contractual documentation.
• Good level of technical aptitude, with the ability to understand software products, licensing models, subscriptions and cloud services.
• Strong communication skills and confidence working across Sales, Legal, Finance and other internal teams.
• Experience with CRM, Contract Lifecycle Management (CLM), e-signature or similar systems would be advantageous.