Senior Contract Specialist

Salesforce, Inc.; Dublin; On-site; EUR 50,000 - 70,000; Full time

Job summary

Jobtailor in Ireland seeks an experienced Sales Operations professional to provide Quote-to-Cash support to Account Executives and Renewal Managers. You will help structure deals, quote, and draft contracts while building strong relationships with Sales, Renewals, and Collections teams.

The role focuses on resolving complex billing issues and ensuring smooth order processing. A bachelor’s degree and 3+ years in sales operations or customer support are required.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of sales/customer support experience, customer order management, or sales operations.
• Quote-to-Cash and Commission Calculation experience.

Responsibilities

• Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers.
• Develop and nurture strong working relationships with Sales and Renewals teams.
• Establish strong partnerships and collaborate with other deal support functions.
• Assist Sales Team in creative deal structuring, quoting, or creating contracts/orders.
• Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues.

Skills

Customer support

Sales operations

Quote-to-Cash

Education

Bachelor's degree

Job description

Responsibilities

• Provide Quote-to-Cash support and guidance to Account Executives (AEs) and Renewal Managers
• Develop and nurture strong working relationships with Sales and Renewals teams
• Establish strong partnerships and collaborate with other deal support functions
• Assist Sales Team in creative deal structuring, quoting, or creating contracts/orders
• Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 3+ years of sales/customer support experience, customer order management, or sales operations
• Quote-to-Cash and Commission Calculation experience