Contract Manager

Apleona; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Apleona Ireland is seeking experienced Mobile Contract Managers to join our team in Ireland. The role focuses on delivering service excellence across multiple contracts, maintaining SLAs and KPIs, and driving profitability.

You will lead site-based teams, manage budgets and forecasts, and foster strong client relationships through regular reviews and proactive action plans. Join a culture of collaboration, innovation, and safety.

Qualifications

• 3+ years in FM management or leadership role.
• Experience managing multi-site commercial or retail contracts.
• Strong financial acumen with P&L management experience.
• Excellent interpersonal and client-focused communication.
• Knowledge of health, safety, and compliance in FM environments.
• Proficiency in MS Office; CAFM system experience advantageous.

Responsibilities

• Ensure consistent achievement of SLAs and KPIs.
• Conduct regular site inspections to maintain compliance and safety standards.
• Drive service innovation and implement process improvements.
• Manage full P&L responsibility for assigned contracts, ensuring profitability.
• Develop and manage budgets, forecasts, and financial reporting.
• Identify opportunities for additional works and margin growth.
• Lead, develop, and motivate site-based teams and conduct training.

Skills

FM Management

P&L management

Team leadership

Client relations

Budgeting

Communication

MS Office

CAFM system

Tools

CAFM system

Job description

At Apleona Ireland, we believe a strong culture and fulfilled team is the foundation of our success – built on collaboration, innovation, and empowerment.

We are looking for experienced Mobile Contract Managers to join the Apleona team in Ireland

Main duties and responsibilities

• Ensure consistent achievement of service level agreements (SLAs) and key performance indicators (KPIs).
• Conduct regular site inspections to maintain operational excellence, compliance, and safety standards.
• Drive service innovation and implement process improvements across contracts.
• Manage full P&L responsibility for assigned contracts, ensuring profitability and cost control.
• Develop and manage budgets, forecasts, and financial reporting.
• Identify opportunities for additional works, efficiencies, and margin growth.
• Support the Portfolio Director in pricing, renewals, and commercial negotiations
• Act as the key point of contact for clients, fostering strong and collaborative relationships.
• Conduct regular client meetings and performance reviews to discuss service quality, performance metrics, and improvement plans
• Proactively address issues, implement corrective actions, and ensure client satisfaction and retention.
• Lead, develop, and motivate site-based teams to deliver high-quality service.
• Conduct regular training, toolbox talks, and performance reviews.
• Support recruitment, onboarding, and succession planning across your contracts.
• Promote a culture of safety, inclusion, and continuous improvement.
• Ensure adherence to company HSEQ standards, statutory obligations, and industry best practice.
• Maintain accurate operational documentation, risk assessments, and site logs.
• Provide monthly performance reports and updates to management and clients.

Qualifications and experience

• 3+ years' experience in a FM Management or similar FM leadership role.
• Proven experience managing multi-site commercial or retail contracts.
• Strong financial acumen with demonstrable P&L management experience.
• Excellent interpersonal and communication skills, with a client-focused mindset.
• Experience in managing diverse teams and driving performance improvements.
• Strong knowledge of health, safety, and compliance in FM environments.
• Proficiency in MS Office; CAFM system experience advantageous
• Results-driven and commercially focused.
• Professional, confident, and able to influence at all levels.
• Flexible and adaptable to a fast-paced environment

Interested? Become part of our team!

We embrace diversity and equal opportunities. We therefore welcome all qualified applications regardless of gender, ethnic origin, religion, sexual orientation, age, or any disabilities.

We look forward to receiving your application!