Construction Service Leader: Depot & Field Operations

Finning; Dublin; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Car allowance

Annual leave 25 days

Annual bonus 10%

Laptop and phone

Pension

Private medical insurance

Share purchase plan

Wellbeing program

Job summary

Finning (Ireland) Ltd in Dublin is seeking a Customer Service Manager to lead the depot and field-based service functions for our construction industries. The role will manage a team of around 30 people and drive service excellence across the Republic of Ireland within a cost-conscious, safety-first culture.

You will develop process improvements, optimise workforce utilisation and foster talent development while delivering first-class performance against budget and safety targets.

Qualifications

• Experience leading depot and field service teams.
• Proven ability in budgeting and cost control.
• Strong focus on SHEQ and compliance.
• Excellent communication and stakeholder management.

Responsibilities

• Lead direct reporting teams and develop individuals and teams.
• Manage budget and financial targets to maximise profitability.
• Monitor performance metrics and drive continuous improvement.
• Collaborate with other functions to achieve targets.
• Schedule work efficiently across all teams.

Skills

Leadership

Customer service

Budgeting

Mentoring

SHEQ compliance

Education

Years of workshop/field service management

Financial controls

Deadline-driven

Team leadership

Tools

CRM systems

ERP systems

Job description

Finning (Ireland) Ltd in Dublin is seeking a Customer Service Manager to lead the depot and field-based service functions for our construction industries. The role will manage a team of around 30 people and drive service excellence across the Republic of Ireland within a cost-conscious, safety-first culture.

You will develop process improvements, optimise workforce utilisation and foster talent development while delivering first-class performance against budget and safety targets.