Connections Coordinator: Water Utilities & Stakeholder Liaison

Uisce Éireann; Ireland; On-site; EUR 45,000 - 65,000; Full time

Job summary

Uisce Éireann in Ireland is seeking a Connections Coordinator within the CDS team to manage the customer journey from concept design to final connection and metering, liaising with planning authorities and internal partners.

You will perform desktop assessments, capacity checks, prepare cost estimates for non‑standard works, and use UÉ IT and asset systems. A relevant third‑level qualification and water industry experience are desirable, with a strong focus on safety and collaboration.

Qualifications

• Relevant third level qualification and/or accreditation in engineering or related field.
• Minimum of 2 years’ experience in water, utilities, or similar industries.
• High professional standards and proven results delivery.
• Strong analytical skills to identify problems and improvements.
• Ability to work independently and with others to contribute to team success.

Responsibilities

• Receive and carry out engineering/technical desktop assessments of Pre Connection Enquiries and Connection Applications along with attached supporting documentation.
• Review planning application files to inform UÉ planning observation reports.
• Perform initial capacity checks and assess proposed developments for potential impacts on UÉ assets.
• Escalate non-standard or significant cases to colleagues, including Regional Design Team/Diversions Team/Regional Planning Team, in accordance with work instructions.
• Assess documentation, designs, etc, provided by applicants to ensure compliance with UÉ requirements, including Codes of Practice and Standard Details.
• Complete cost estimates for non-standard connection works.
• Investigate any potential future plans for the site that may influence the technical assessment.
• Respond to related escalations and queries and liaise with the relevant stakeholders to resolve.
• Utilise and update Uisce Éireann IT systems and Work and Asset Management systems to manage works.
• Collaboration with key internal stakeholders across the UÉ business
• Promote and deliver health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives
• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation
• Other duties as required

Skills

Engineering background

2+ years water utilities

Analytical skills

Problem solving

Team collaboration

Education

Third level qualification

Job description

Uisce Éireann in Ireland is seeking a Connections Coordinator within the CDS team to manage the customer journey from concept design to final connection and metering, liaising with planning authorities and internal partners.

You will perform desktop assessments, capacity checks, prepare cost estimates for non‑standard works, and use UÉ IT and asset systems. A relevant third‑level qualification and water industry experience are desirable, with a strong focus on safety and collaboration.