Water Network Connections Coordinator

Water; Ireland; On-site; EUR 42,000 - 62,000; Full time

Job summary

Uisce Éireann is seeking a Connections Coordinator within the Connections and Developer Services (CDS) team. You will manage customer engagements from concept design through to final connection and metering, coordinating across design, planning, and field teams.

The role requires technical assessment skills, strong problem solving, and collaboration with multiple stakeholders to deliver efficient customer service and compliant connections.

Qualifications

• Relevant third level qualification in engineering or related field.
• Minimum 2 years’ experience in water, utilities or similar industries is desirable.
• Strong analytical skills with ability to identify problems and propose improvements.
• Ability to work on own initiative and with others to deliver team success.
• Proactive in identifying opportunities to improve customer service delivery and safety.

Responsibilities

• Receive and carry out engineering/technical desktop assessments of Pre-Connection Enquiries and Connection Applications.
• Review planning files to inform planning observations.
• Perform initial capacity checks and assess developments for impact on assets.
• Escalate non-standard or significant cases as needed.
• Complete cost estimates for non-standard connection works.
• Collaborate with internal stakeholders to resolve issues.
• Promote health and safety commitments across the organisation.
• Utilise IT systems to manage works and assets.

Skills

Engineering judgment

Analytical thinking

Problem solving

Self-starter

Team collaboration

stakeholder communication

Safety awareness

Education

Relevant third level qualification

Tools

IT systems

Work and Asset Management systems

Job description

Uisce Éireann is seeking a Connections Coordinator within the Connections and Developer Services (CDS) team. You will manage customer engagements from concept design through to final connection and metering, coordinating across design, planning, and field teams.

The role requires technical assessment skills, strong problem solving, and collaboration with multiple stakeholders to deliver efficient customer service and compliant connections.