Conference & Events Manager — Drive Growth & Guest Experiences

Dalata Hotel Group plc; Cork; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development programmes

Staff appreciation Initiatives

Job summary

Dalata Hotel Group plc is seeking a Conference & Events Manager to oversee all conferences and events at our Cork property, from inquiry to handover to operations. You will lead the events team and drive revenue while upholding service standards.

The role requires at least 2 years in wedding, conference, or events sales, strong PMS/S&C knowledge, and the ability to manage multiple events in a high-volume environment. We offer Dalata Academy development, staff perks, and a supportive team culture.

Qualifications

• At least 2 years of experience in Wedding, Conference and Events or Sales role.

Responsibilities

• Oversee all conferences and events from inquiry to handover to operations.
• Act as the primary contact for conference and event inquiries via phone, email, and in-person.
• Respond to inquiries promptly and professionally.
• Manage the Sales and Catering function in Alikmii, ensuring accurate event entries and detailed function sheets.
• Conduct weekly operations meetings to coordinate event details with relevant departments.
• Ensure effective follow-up with clients to secure business and address their information needs.
• Communicate changes to events with the Reservations, Operations Manager, and Head Chef.
• Build relationships with current clients and develop new customer connections.
• Work with suppliers to order necessary equipment for weddings and events.
• Organize external wedding fairs and internal showcases.
• Conduct post-event follow-ups and aftersales calls.
• Prepare reports as scheduled and perform proactive telesales to meet budget targets.
• Lead the events team and ensure monthly revenue goals are achieved.

Skills

Event management

Sales experience

Customer service

Team leadership

Tools

PMS

S&C

Micros

Opera

Job description

Dalata Hotel Group plc is seeking a Conference & Events Manager to oversee all conferences and events at our Cork property, from inquiry to handover to operations. You will lead the events team and drive revenue while upholding service standards.

The role requires at least 2 years in wedding, conference, or events sales, strong PMS/S&C knowledge, and the ability to manage multiple events in a high-volume environment. We offer Dalata Academy development, staff perks, and a supportive team culture.