Conference Banqueting Manager

Mount Wolseley Hotel, Spa & Golf Resort; Ireland; On-site; EUR 45,000 - 60,000; Full time

Job summary

Mount Wolseley Hotel, Spa & Golf Resort in Ireland is seeking a Conference Banqueting Manager. This full-time, on-site role leads the delivery of conferences, banquets and events, coordinating details with clients and internal teams to ensure premium guest experiences.

You will supervise the banqueting team, plan staffing, support recruitment, and work closely with kitchen, front office and sales to ensure seamless operations in line with the resort's standards.

Qualifications

• Strong customer-facing skills with focus on high-quality guest experiences.

Responsibilities

• Oversee delivery of conferences, banquets and events.
• Coordinate day-to-day event schedules with clients and teams.
• Coordinate room setups, audio-visual, and décor.
• Ensure food and beverage service meets agreed standards.
• Supervise and coach the banqueting team; plan staffing levels.
• Support recruitment for the department.
• Collaborate with kitchen, front office and sales teams.
• Monitor service quality and address guest queries promptly.
• Ensure events run safely and in line with brand and profitability goals.

Skills

Customer service

Communication

F&B operations

People management

Event management

Organizational skills

Flexibility

Event management software

Hospitality experience

Education

Hospitality or event management qualification

Tools

Property management software

Event management software

Job description

Company Description

Mount Wolseley Hotel, Spa & Golf Resort is a luxury destination set in the tranquil countryside of County Carlow, approximately one hour from Dublin. The resort offers spa, golf, and leisure breaks, attracting both domestic and international guests seeking relaxation and high-quality experiences. It features top-class conference and event facilities capable of hosting up to 600 guests, making it a popular venue for corporate events, weddings, and large functions. Team members join a hospitality environment focused on delivering premium service across accommodation, leisure, and event operations. Working at Mount Wolseley provides opportunities to contribute to memorable guest experiences in a scenic and professionally run resort.

Role Description

The Conference Banqueting Manager is a full-time, on-site role based at Mount Wolseley Hotel, Spa & Golf Resort in Ireland. This position oversees the delivery of conferences, banquets, and events, you take over from our sales team the Day-to-day responsibilities including managing event schedules, liaising with clients to confirm details, coordinating room setups, audio-visual requirements, and décor, and ensuring food and beverage service is delivered to agreed standards. The role involves supervising and coaching the banqueting team, planning staffing levels, supporting recruitment for the department, and working closely with kitchen, front office, and sales teams to ensure seamless operations. The Conference Banqueting Manager monitors service quality, addresses guest queries or concerns promptly, and ensures events run efficiently, safely, and in line with the resort’s brand and profitability goals.

Qualifications

• Strong customer-facing skills, including Customer Satisfaction and Customer Service, with a focus on delivering high-quality experiences for conference and event guests.
• Excellent Communication abilities to liaise effectively with clients, team members, and cross-functional departments, both verbally and in writing.
• Proficiency in Food & Beverage operations, with experience in banquet service standards, menu coordination, and collaboration with kitchen teams.
• Demonstrated Hiring and people management skills, including team supervision, training, scheduling, and performance feedback.
• Previous experience in conference, banqueting, or events management within a hotel or resort environment.
• Strong organizational and time-management abilities, with capacity to manage multiple events and priorities simultaneously.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• Familiarity with event management systems or property management software is an advantage.
• Relevant hospitality or event management qualification, or equivalent professional experience.