Conference and Banqueting Associate

Crowne Plaza Dublin Blanchardstown; Dublin; On-site; EUR 26,000 - 34,000; Full time

Job summary

Crowne Plaza Dublin Blanchardstown is seeking a Conference and Banqueting Associate to work on-site in Dublin. You will set up rooms and banqueting spaces according to briefs, arrange furniture and AV equipment, and coordinate with events and F&B teams to ensure seamless guest experiences.

The role requires flexibility to work evenings, weekends and holidays, with a focus on safety, cleanliness and professional service for delegates and organizers.

Qualifications

• Experience in conference, events, or banqueting operations, including room setup and service support.
• Strong customer service skills with a professional, courteous manner.
• Good communication and teamwork abilities to coordinate with colleagues across events and F&B.
• Excellent organizational and time-management skills with attention to detail.
• Ability to perform physically active tasks and work varying shifts including weekends/holidays.
• Hospitality experience in a 4-star or conference-focused property is advantageous.

Responsibilities

• Set up conference rooms and banqueting areas according to event specifications.
• Arrange furniture, equipment and décor, ensuring AV and technical readiness.
• Coordinate with events and food & beverage teams to support delegates and organizers.
• Maintain high standards of cleanliness, presentation and safety in function areas.
• Welcome guests, respond to event queries, assist during service and post-event breakdown.

Skills

Room setup

Event coordination

Customer service

Communication

Time management

Flexibility

Teamwork

Tools

Audio-visual equipment

Meeting room tech

Job description

Company Description The Crowne Plaza Hotel Dublin Blanchardstown is a 4-star, 188-bedroom luxury hotel located beside the Blanchardstown Centre, Ireland’s largest shopping complex, offering convenient access to shopping, cinema, bars, and leisure facilities. Guests benefit from ample complimentary parking with 281 spaces in the underground car park. The hotel features a state-of-the-art business centre, including a dedicated conference facility with 14 fully equipped meeting rooms and “The Heather Suite,” accommodating up to 600 delegates. On-site dining includes the sleek Forchetta restaurant, serving European cuisine with fresh pasta and continental dishes, and the vibrant Sanctuary Sports Bar for relaxed drinks or corporate lunches. Located just off the M50 motorway, the hotel is approximately 20 minutes from Dublin International Airport and Dublin city centre, offering easy access for local and international visitors.

Role Description The Conference and Banqueting Associate is a on-site role based in Dublin, supporting the smooth delivery of meetings, conferences, and events within the hotel’s business and banqueting spaces. Day-to-day responsibilities include setting up conference rooms and banqueting areas according to event specifications, arranging furniture, equipment, and décor, and ensuring all audio-visual and technical requirements are ready before guests arrive. The role involves coordinating with the events and food and beverage teams, providing professional support to delegates and event organizers, and maintaining high standards of cleanliness, presentation, and safety in all function areas. The associate welcomes guests, responds to event-related queries, assists during service, and helps with post-event breakdown and resets for upcoming functions. This position requires flexibility to work shifts, including evenings, weekends, and holidays, in line with event schedules.

Qualifications

• Experience in conference, events, or banqueting operations, including room setup, service support, and event turnaround.
• Strong customer service skills with a professional, courteous manner and a focus on guest satisfaction.
• Effective communication and teamwork abilities to coordinate with colleagues across events, food and beverage, and front-of-house functions.
• Good organizational and time-management skills, with attention to detail when following event briefs and setup standards.
• Ability to perform physically active tasks, including lifting, moving furniture, and standing for extended periods, while adhering to safety practices.
• Flexibility to work varying shifts, including mornings, evenings, weekends, and public holidays as required by the events schedule.
• Previous hospitality or hotel experience is an advantage; experience in a 4-star or conference-focused property is beneficial.
• Basic knowledge of audio-visual and meeting room equipment is desirable; training can be provided.