Coffee Brand & Commercial Lead

Supermac's; Galway; On-site; EUR 55,000 - 85,000; Full time

Job summary

The Bru Coffee Commercial Manager at Bru Coffee (Plaza Group / Supermac's) drives coffee quality, sales and brand standards across all sites, leading product development, ensuring consistency in recipes, equipment and stock. You will train site teams, deliver coaching, and implement SOPs to elevate the coffee offer.

Frequent travel to sites is required; you will monitor performance, review margins, and work with Operations and Site Leaders to drive continuous improvement and customer-focused

Qualifications

• Coffee experience in a commercial role essential.
• Excellent people management with training and coaching experience.
• Strong customer-focused attitude and commercial acumen.

Responsibilities

• Drives coffee quality, sales, branding and the overall coffee offer across all Supermac's and Plaza Group sites to maximise sales and profitability.
• Leads new product development initiatives for the Bru Coffee range, from concept through to rollout.
• Standardises coffee products and equipment across all sites, ensuring consistency in recipes, machines and supplies.
• Develops and maintains SOPs and quality standards covering espresso extraction, milk texture, drink presentation, portion control, temperature and overall product consistency.
• Delivers structured coffee training and coaching for site teams and baristas, ensuring all team members are confident, competent and consistent in preparing the full Bru Coffee range.
• Conducts regular site visits, quality checks and practical coaching sessions to ensure drinks are made to approved recipes and brand standards.
• Monitors speed of service KPIs across sites, identifying barriers to fast, accurate service and working with site teams to improve workflow and peak-time execution.
• Reviews coffee margin performance across sites, investigating underperformance through recipe compliance, wastage, portion control, stock management, pricing and promotional activity.

Skills

Coffee passion

People management

Coaching & training

Customer focus

MS Office

Tools

Microsoft Office

Job description

The Bru Coffee Commercial Manager at Bru Coffee (Plaza Group / Supermac's) drives coffee quality, sales and brand standards across all sites, leading product development, ensuring consistency in recipes, equipment and stock. You will train site teams, deliver coaching, and implement SOPs to elevate the coffee offer.

Frequent travel to sites is required; you will monitor performance, review margins, and work with Operations and Site Leaders to drive continuous improvement and customer-focused