Bru Coffee Commercial Lead: Quality, Growth & Training

Supermacs; Galway; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

The Bru Coffee brand within The Plaza Group is seeking a Commercial Manager to drive coffee quality, sales and brand standards across all Supermac's and Plaza Group sites in Ireland. You will lead new product development, standardise recipes and equipment, and train site teams to deliver a consistent Bru Coffee offer.

Reporting to the Operations Manager, you will travel frequently across sites, manage margins and KPI performance, and champion customer experience while maintaining brand

Qualifications

• 3-5 years in a commercial role with a coffee company or in a similar hospitality/retail environment
• Excellent people management skills and coaching experience
• Full clean driving licence and willingness to travel across sites
• Excellent written and spoken English; right to work in Ireland

Responsibilities

• Drives coffee quality, sales, branding and the overall coffee offer across all Supermac's and Plaza Group sites to maximise sales and profitability
• Leads new product development initiatives for the Bru Coffee range, from concept through to rollout
• Standardises coffee products and equipment across all sites, ensuring consistency in recipes, machines and supplies
• Develops and maintains SOPs and quality standards covering espresso extraction, milk texture, drink presentation, portion control, temperature and overall product consistency
• Delivers structured coffee training and coaching for site teams and baristas, ensuring all team members are confident and consistent in preparing the full Bru Coffee range
• Monitors speed of service KPIs and reviews coffee margin performance, identifying improvements and corrective actions across sites

Skills

Coffee passion

3-5 years experience

People management

Customer focus

Driving licence

Excel

PowerPoint

MS Office

English proficiency

Flexible schedule

Tools

Excel

PowerPoint

MS Office

Job description

The Bru Coffee brand within The Plaza Group is seeking a Commercial Manager to drive coffee quality, sales and brand standards across all Supermac's and Plaza Group sites in Ireland. You will lead new product development, standardise recipes and equipment, and train site teams to deliver a consistent Bru Coffee offer.

Reporting to the Operations Manager, you will travel frequently across sites, manage margins and KPI performance, and champion customer experience while maintaining brand