Coffee Quality Coach — Field Trainer for Café Teams

Applegreen plc; Dublin; On-site; EUR 42,000 - 56,000; Full time

Job summary

Applegreen plc is seeking a Café Food and Coffee Compliance Coach to train café teams across the estate, ensuring Braeburn recipes and brand standards are followed, while driving coffee quality and customer experience.

The role is field-based with one day per week in the office, travel between cafes, and a strong focus on coaching, margin awareness, and consistent service across 600 spots.

Qualifications

• A passion for coffee.
• Clean driver’s license.
• Minimum 5 years post-qualification experience in coffee/hospitality.
• Strong customer-focused attitude.
• High proficiency in Microsoft Office (Excel, PowerPoint).
• Experience in high-volume retail hospitality is a plus.

Responsibilities

• Deliver structured coffee training and coaching for café teams and baristas across the estate, ensuring all team members are confident and consistent.
• Ensure brand guidelines, menu execution and merchandising meet Braeburn standards.
• Conduct regular site visits, quality checks and coaching sessions to ensure drinks follow approved recipes and methods.
• Monitor service speed KPIs and improve workflow, queue management and peak-time execution.
• Review monthly café margin performance and investigate deviations in recipe compliance and stock management.

Skills

Coffee passion

Driver's licence

Customer focus

MS Office

Team coaching

Job description

Applegreen plc is seeking a Café Food and Coffee Compliance Coach to train café teams across the estate, ensuring Braeburn recipes and brand standards are followed, while driving coffee quality and customer experience.

The role is field-based with one day per week in the office, travel between cafes, and a strong focus on coaching, margin awareness, and consistent service across 600 spots.