Cocktail Bar Manager

O'Callaghan Hotel Group; Dublin; Remote; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Birthday day off

Enhanced holidays

Rewards programme

Refer a friend - €1000

Room stays discount

F&B discounts

Career progression

Tax saver travel

Bike to work

Job summary

Pen and Player in Dublin seeks a dynamic Cocktail Bar Manager to lead the bar team, uphold premium service, and craft memorable guest experiences. You will steer staff performance, inventory, and compliance while delivering warm Irish hospitality.

With 3+ years in hotel or hospitality management, you will drive operations, events, and profitability, ensuring a superb cocktail offering and guest satisfaction in a luxury setting.

Qualifications

• 3+ years hospitality experience in a bar supervisory or management role.
• Experience in staff recruitment, training and scheduling.
• Strong English communication and guest service skills.

Responsibilities

• Oversee recruitment, training, and scheduling of bar staff.
• Manage bar inventory and implement cost-control measures.
• Ensure high standards of customer service and hospitality.
• Maintain compliance with Irish alcohol licensing and policies.
• Develop and manage the bar budget, pricing, and upselling.
• Plan and coordinate events and promotions for diverse audiences.
• Foster teamwork and ongoing staff development.

Skills

Staff management

Communication

Problem solving

Team development

Event planning

Job description

About Us:

Nestled within the heart of Dublin, Pen and Player is a luxurious cocktail bar set to elevate the city's nightlife scene. We're seeking a dynamic and experienced Cocktail Bar Manager to join our team and create memorable moments for our guests.

Role Information:

As our Cocktail Bar Manager, you'll be the face of our establishment, embodying warmth, sophistication, and genuine Irish hospitality. You'll ensure Pen and Players high standards are met and our guests enjoy a premium cocktail experience. Your passion for mixology and deep knowledge of our cocktail offerings will enhance the guest experience, while your impeccable management skills will ensure the team leave a lasting impression.

• Staff Management: Oversee the recruitment, training, and scheduling of bar staff, ensuring a skilled and efficient team. Address performance issues, conduct regular staff meetings, and foster a positive working environment.
• Inventory Control: Manage and monitor the bar's inventory, including ordering supplies, tracking stock levels, and minimizing wastage. Implement cost-control measures to maximize profitability while maintaining a diverse and well-stocked selection
• Customer Service Excellence: Ensure high standards of customer service by training staff on service protocols, maintaining a welcoming atmosphere, and promptly addressing customer feedback or concerns. Monitor and maintain a clean and well-maintained bar area.
• Compliance and Licensing: Stay abreast of all relevant regulations related to alcohol service and ensure the bar operates in full compliance with Irish law. Maintain necessary licenses, and implement policies to prevent underage drinking and over-service.
• Financial Management: Develop and manage the bar's budget, tracking revenue and expenses. Implement pricing strategies, promotions, and upselling techniques to optimize sales. Regularly analyse financial reports to identify trends and areas for improvement.
• Event Coordination: Plan and execute special events, promotions, attract a diverse customer base. Collaborate with other departments to ensure seamless coordination for events such as conferences, and private parties that involve bar services.

Requirements:

• 3+ years previous hotel/hospitality work experience in a Bar supervisory or management level preferred.
• Ability to write and communicate with guests, solve multiple problems at the same time, set up priorities, organize work and make certain decisions.
• Excellent communication skills in the English Language and people management experience.
• Ability to develop team members and to work in a team environment.
• Demonstration of experience & success in managing a project or strategic change in the business.

Benefits:

• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - €1000 reward
• Discounted room stays - friends and family
• Discounted F & B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.