Clinic Coordinator - Dundalk

Hidden Hearing Ireland; Leinster; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Additional leave

Company events

Company pension

Bike to work scheme

Employee discount

Referral programme

Sick pay

Store discount

Resumo da oferta

Hidden Hearing Dundalk is seeking a Clinic Coordinator to deliver our life‑changing hearing healthcare and build strong relationships with patients across Dundalk. Based near Dublin Street Square, you will join a team dedicated to helping people hear better every day.

You will handle high‑volume calls and inbound/outbound telemarketing, while representing Hidden Hearing with professionalism and care. This permanent, full‑time role offers a €30,000 base salary plus commission, with on‑target

Qualificações

• Inbound and outbound telemarketing experience is advantageous.
• Ability to deliver high quality patient care over the phone.

Responsabilidades

• Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Dundalk area.
• Telemarketing - manage all inbound and outbound telemarketing calls/leads for the Dundalk area, meeting targets.
• Brand Ambassador - represent Hidden Hearing and uphold core values with excellent patient care.

Conhecimentos

Telemarketing

Customer service

Communication

Descrição da oferta de emprego

Want to know more?At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we want to hear from you.

Want to know more?At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we want to hear from you.

Based on Dublin Street Square in Dundalk, we are looking for someone to build their professional career with Hidden Hearing as an integral member of our Dundalk Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life‑changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.

The central responsibilities of this role are;

• Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Dundalk and greater area.
• Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Dundalk area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.
• Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.

There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum.

At Hidden Hearing is dedicated to each of our employee's wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness.

Job Types: Permanent, Full-time

OTE for this role are: €30,000 - €40,000 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Bike to work scheme
• Employee discount
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends or Bank Holidays

Supplemental pay types:

• Commission pay

Work Location: In person

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community. #aud_IR #IRLIND2