Clinic Coordinator - Ballsbridge

Demant Polska; Ireland; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Additional leave

Company events

Company pension

Bike to work scheme

Referral programme

Sick pay

Job summary

Demant Polska is hiring in Ireland for a permanent full-time role focused on professional patient care and telemarketing. The role demands managing inbound and outbound calls, achieving targets, and maintaining a high standard of service as a Brand Ambassador. The compensation includes a base salary of €30,000, with the potential for earnings up to €40,000 annually through commission. Benefits include additional leave, company pension, and a bike to work scheme.

Qualifications

• Experience in telemarketing, ideally managing inbound and outbound calls.
• Strong communication skills to provide high-quality patient care.
• Ability to meet targets consistently.

Responsibilities

• Provide professional patient care.
• Manage telemarketing calls and leads.
• Uphold the company's core values while engaging with patients.

Job description

Responsibilities

Patient Care – provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballsbridge and greater area.

Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballsbridge area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.

Brand Ambassador – representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.

Compensation

There is a basic salary of €30,000, plus commission, giving On Target Earnings of circa 40K per annum.

OTE for this role is €30,000 - €40,000 per year.

Benefits

• Additional leave
• Company events
• Company pension
• Bike to work scheme
• Referral programme
• Sick pay

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types

• Commission pay

Job Types

Permanent, Full-time

EEO Statement

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.