Client Sales Support I

FyrFly Venture Partners; Fingal; Hybrid; EUR 26,000 - 30,000; Full time

Benefits offered by this job

23 days annual leave

Birthday time off

Volunteering leave

Private medical insurance

Employee assistance program

Pension scheme

Exclusive discounts with one4all cards

Hybrid working – 2 office days per wk

Job summary

Blackhawk Network in Ireland is seeking a Client Sales Support I to drive our Christmas telesales campaign and support the sales team. The role covers order entry, inbox monitoring, and handling inquiries in a hybrid office setting.

You will enter corporate orders, manage customer communications, and assist with ad-hoc duties as needed, joining a dynamic team through the final quarter.

Qualifications

• 1–2 years in a sales or customer facing role.
• Strong computer literacy skills.
• Good customer service skills.
• Client focused with good written and verbal English.
• Good administrative skills and accuracy.

Responsibilities

• Telesales campaign at Christmas.
• Temporary role with fixed hours and overtime during peak season.
• Enter corporate orders into the order systems.
• Monitor the corporate sales inbox proactively.
• Handle inbound telesales and sales queries.
• Support field and inside sales team.
• Process gift card replacement and credit notes.
• Perform other duties as required.

Skills

Sales experience

Customer service

English communication

Administrative skills

Attention to detail

Organizational skills

Team player

Independent work

Problem solving

AI tools awareness

Tools

Order management systems

CRM

Job description

Client Sales Support I

• ID: 2026-26833
• Category: Sales & Business Development
• Position Type: Full Time
• Location: IE-Dublin-Swords

About Blackhawk Network:

One4All (part of Blackhawk Network)

One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful. Whether it’s for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way.

Overview:

We are looking for an enthusiastic Corporate Sales Temporary role to contribute to generating sales for our company. They will be responsible for conducting our annual Christmas telesales campaign, contacting repeat and new customers to secure orders for the final quarter of the year. They will provide administration support to our permanent sales team and assist with uploading orders, handling queries, and facilitating replacements or any ad-hoc duties as required.

Responsibilities:

• Telesales campaign at Christmas
• Temporary Role
• Monday – Friday 9:00-5:30 or 8:30 – 5 with additional overtime required in the run up to Christmas.
• Entry of corporate orders onto the corporate order sales systems.
• Pro-active monitoring of the corporate sales inbox.
• In-Bound telesales call handling.
• Sales query handing.
• Supporting the field and inside sales team
• Processing gift card replacement and credit note requests.
• Undertake any other duties that may be required.

Qualifications:

• Minimum 1-2 years in a sales or customer facing role.
• Strong computer literacy skills.
• Good customer service skills.
• Client focused.
• Good written and verbal English.
• Good administrative skills.
• Accuracy and attention to detail.
• Good organizational skills.
• Pro active / Problem solving skills.
• Team player but ability to work independently and of their own initiative

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits:

• Work-Life Balance: 23 days annual leave, birthday time off and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Pension scheme, and exclusive discounts with our one4all cards.
• Flexibility & Engagement: Office group activities and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.
• Hybrid Working – typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.

Candidate Journey at BHN:

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.