Client Operations Coordinator – Luxury Hospitality & Analytics

Digis; Galway; On-site; EUR 32,000 - 42,000; Full time

Job summary

Digis, a European IT company with 200+ specialists, seeks an AM Assistant/Operations role to support client delivery for luxury hotel brands. You will collate updates from Digital Marketing, prepare performance reports, and maintain client materials.

The role involves cross-functional exposure with Marketing, Web, Development, and Finance teams, aiming to grow into Account Management or Customer Success. Ideal candidates have at least 1 year in operations or admin, familiarity with ticketing

Qualifications

• At least 1 year of experience in operations, administrative support, coordinator, or assistant roles.
• Experience with ticketing or task management tools.
• Experience with spreadsheets or reporting tools.
• English level high, with frequent meetings in English.

Responsibilities

• Gather updates on SEO and PPC performance from the Digital Marketing team for the previous month and plan actions for the next month.
• Add Booking Engine Revenue data to the client presentation in Canva and review numbers for insights and improvements.
• Review the client’s website and Booking Engine to identify outdated or irrelevant information for updates.

Skills

Operations experience

Administrative support

Coordination

Assistant roles

Tools

Jira

Zendesk

Asana

Monday.com

Trello

Excel

Google Sheets

Power BI

HubSpot reports

Job description

Digis, a European IT company with 200+ specialists, seeks an AM Assistant/Operations role to support client delivery for luxury hotel brands. You will collate updates from Digital Marketing, prepare performance reports, and maintain client materials.

The role involves cross-functional exposure with Marketing, Web, Development, and Finance teams, aiming to grow into Account Management or Customer Success. Ideal candidates have at least 1 year in operations or admin, familiarity with ticketing