Client Experience & Product Insight Analyst

Mediolanum-International-Funds-Limited; Dublin; On-site; EUR 60,000 - 85,000; Full time

Job summary

Mediolanum-International-Funds-Limited seeks a Client Experience Analyst to translate client insights into product enhancements and strategic decisions. You will work across product lifecycle, building dashboards and reports that inform governance, client outcomes and future AI-driven automation.

The role offers exposure to Finance, Operations, Risk and IT, with opportunities to shape data strategy and reporting for senior stakeholders.

Qualifications

• A relevant third-level qualification in finance, economics, computer science, mathematics, statistics, engineering, data analytics or a related discipline.
• Demonstrated interest in financial markets and client outcomes with a focus on data-led product experiences.
• Experience with modern data and cloud technologies; Snowflake familiarity is a plus.

Responsibilities

• Improve client experience by understanding needs, behaviours and pain points and translating into practical improvements and insights.
• Develop client, product and commercial insights, turning complex data into clear KPIs and actionable recommendations.
• Design, build and maintain dashboards, analytical tools and reporting solutions for scalable access.
• Own client reporting, including materials for internal committees and Board reporting.
• Support activities across the product lifecycle using data to back product and client outcomes.
• Collaborate with IT and data owners on data quality, governance and automation.
• Engage with stakeholders across Product, Investments, Finance, Operations, IT and Risk.
• Manage priorities and milestones across analytical workstreams from problem definition to delivery.

Skills

Advanced analytics

SQL

Python

Data visualization

Stakeholder management

Project management

Autonomy

Communication skills

Education

Finance/ Economics/ CS/ Mathematics degree

Postgraduate qualification advantageous

Tools

Snowflake

Job description

Mediolanum-International-Funds-Limited seeks a Client Experience Analyst to translate client insights into product enhancements and strategic decisions. You will work across product lifecycle, building dashboards and reports that inform governance, client outcomes and future AI-driven automation.

The role offers exposure to Finance, Operations, Risk and IT, with opportunities to shape data strategy and reporting for senior stakeholders.