Client Engagement & IT Solutions Specialist

Eurofins; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Pension Scheme

Life Assurance

Income Protection

Annual Bonus Scheme

Company Credit Union Scheme

Long Service Award Scheme

Health Insurance

Paid Sick Leave

Employee Assistance Programme (EAP)

Higher Education Policy

Bike to Work Scheme

Tax Saver Travel Scheme

Eurofins Employee Referral Programme

Job summary

Eurofins Biomnis in Dublin is seeking a Client Engagement Specialist to join our Sales & Marketing team in Sandyford. You will configure client software, manage portals and CRM, and develop strong relationships with our clients to ensure industry-leading service.

The role emphasizes IT integration tools rollout, understanding client needs, and delivering accurate metrics to the Sales Operations Manager and Commercial Director. Excellent English, Excel, and customer-facing skills are essential.

Qualifications

• Education in biological sciences or healthcare, or equivalent experience.
• Minimum 2 years in related role or customer-facing experience.
• Experience in customer-facing role is required.

Responsibilities

• Set up, configure and maintain client software, portals and CRM.
• Roll out Eurofins Biomnis IT integration tools to enhance services.
• Build and maintain strong client relationships and provide up-to-date metrics.

Skills

Customer-facing

Relationship building

Problem solving

Team oriented

Presentation skills

Business writing

Fluent English

Advanced Excel

Dynamics (desirable)

Education

Biological sciences degree

2 years in related role

Tools

Microsoft Excel

Microsoft Dynamics

Job description

Eurofins Biomnis in Dublin is seeking a Client Engagement Specialist to join our Sales & Marketing team in Sandyford. You will configure client software, manage portals and CRM, and develop strong relationships with our clients to ensure industry-leading service.

The role emphasizes IT integration tools rollout, understanding client needs, and delivering accurate metrics to the Sales Operations Manager and Commercial Director. Excellent English, Excel, and customer-facing skills are essential.