Client Director

Sedgwick; Dublin; Hybrid; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Pension scheme

Incentive scheme

Holiday allowance 20 days + bank Hols

TaxSaver Travel Scheme

Bike to Work Scheme

Life cover

Group Income Protection

Employee Assistance Programme

Professional development

Job summary

Sedgwick Ireland is seeking a Client Director to shape and grow the client proposition from its Dublin base. This hybrid role requires leading strategic client engagements, developing business opportunities, and overseeing contract implementations across Sedgwick Ireland and client offices.

You will manage senior relationships, drive cross-sell initiatives, and deliver enduring client value while coordinating with regional teams and offices in London as required.

Qualifications

• Professional insurance qualifications preferred.
• Business or marketing degree highly regarded.
• Evidence of continued professional development welcomed.

Responsibilities

• Lead business development for Sedgwick Ireland, creating and delivering innovative sales strategies and action plans.
• Manage and grow key accounts by building trusted relationships with senior influencers and decision-makers.
• Identify opportunities to cross-sell and upsell Sedgwick services, grow market share and increase client spend.
• Create, negotiate and close commercial agreements, while acting as the client’s voice within the business.
• Oversee bids and the timely completion of tender documents, including RFIs and RFPs.
• Lead the implementation of new contracts and support effective use of Sedgwick’s CRM system.
• Work with Business Unit Leaders and specialist teams to develop proposals, presentations and client solutions.
• Represent Sedgwick through tenders, presentations, conferences, thought leadership and social media.
• Help clients identify ways to deliver claims faster, better and more safely.

Skills

Client Relationship Management

Business Development

Commercial Acumen

Influencing & Negotiation

Bid & Tender Management

Stakeholder Management

Strategic Thinking

Leadership & Resilience

Education

ACII/ACILA/Dip CII (Claims)

Business or Marketing Degree

CPD/Continued Professional Development

Job description

Client Director

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Job Location: Dublin, Ireland (Hybrid)

Job Type: Permanent

Remuneration : Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Client Director to help shape and grow Sedgwick Ireland’s client proposition.

his senior, cross-business role combines strategic client leadership, business development and the successful implementation of new contracts.

Based in Dublin, this hybrid position requires attendance at our Dublin office at least four days per week. The role also involves regular attendance at client offices, Sedgwick regional offices and our London head office as required .

What you’ll be doing:

• Lead business development for Sedgwick Ireland, creating and delivering innovative sales strategies and action plans.
• Manage and grow key accounts by building trusted relationships with senior influencers and decision-makers.
• Identify opportunities to cross-sell and upsell Sedgwick services, grow market share and increase client spend.
• Create, negotiate and close commercial agreements, while acting as the client’s voice within the business.
• Oversee bids and the timely completion of tender documents, including RFIs and RFPs.
• Lead the implementation of new contracts and support effective use of Sedgwick’s CRM system.
• Work with Business Unit Leaders and specialist teams to develop proposals, presentations and client solutions.

• Represent Sedgwick through tenders, presentations, conferences, thought leadership and social media.
• Help clients identify ways to deliver claims faster, better and more safely.

The skills you will have when you apply:

• Client Relationship Management - Proven ability to build and maintain strong relationships with senior clients and stakeholders.
• Business Development - Experience growing existing accounts and identifying new business opportunities.
• Commercial Acumen - Strong understanding of sales, account growth and commercial negotiations.
• Influencing & Negotiation - Exceptional communication skills with the ability to influence and persuade at senior level.
• Bid & Tender Management - Experience supporting or leading tender, RFI and RFP processes.
• Stakeholder Management - Ability to collaborate effectively across teams and business functions.
• Strategic Thinking - Able to identify client needs and develop solutions that deliver mutual value.
• Leadership & Resilience - A proactive, results-driven approach with the ability to lead change and work in a fast-paced environment.

Qualifications:

• A professional insurance qualification such as ACII, ACILA, Dip CII (Claims), or another relevant qualification is preferred.
• A business or marketing degree is highly regarded.
• Evidence of continued professional development is welcomed.

What we’ll give you for this role:

Remuneration & more

• Competitive salary based on skills, experience and qualifications
• Pension scheme
• Eligibility for an appropriate incentive scheme
• Holiday allowance of 20 days plus bank holidays, increasing with service
• TaxSaver Travel Scheme
• Bike to Work Scheme

Health, support & development

• Life cover
• Permanent Health Insurance / Group Income Protection
• Employee Assistance Programme
• Exams and professional membership fees
• Professional and personal development opportunities
• Discounted onsite gym membership and Montessori in Dublin 4

This isn’t just a position; it’s a pivotal role in shaping our industry

At Sedgwick, you’ll have the opportunity to influence how we serve and grow our client base, while working across a broad network of operational and specialist teams. Our learning and development offering supports continued professional growth, helping you build expertise and make a meaningful impact for clients and colleagues.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.

After the closing date, we will review all applications and may invite selected applicants to an interview, which may be virtual or in person.

Regulatory requirements

Sedgwick Ireland is regulated by the Central Bank of Ireland. This role is subject to the Minimum Competency Code and is classified as a Controlled Function for business development and sales. It is therefore subject to Fitness and Probity Standards, including applicable requirements under the Individual Accountability Framework Act 2023. Relevant training will be provided.

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