Client-Centered Housing Support Case Worker

Dublin Simon Community; Dublin; On-site; EUR 34,000 - 42,000; Full time

Job summary

Dublin Simon Community is seeking a Project Worker to build trusting relationships with clients and support them to progress to longer-term accommodation. You will manage a caseload of 8–20 clients, using client-led care plans and holistic assessments to address needs and barriers.

The role reports to the Service Manager in a full-time, permanent capacity at Chester House D7, with 37.5 hours per week and a starting salary of 38,000 DOE.

Qualifications

• Essential: Diploma level in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.
• 3 years’ experience in a social care setting with assessment, planned support, key working and advocacy with vulnerable people.
• Experience in care and case management procedures.
• Harm Reduction approach.
• Understanding of mental health diagnoses, treatment services, mental health interventions, addictions, domestic violence and other issues.
• Record keeping and report writing skills.
• Desirable: Driving change initiatives, team development and systems implementation.
• Knowledge of homeless sector services, rights and entitlements.

Responsibilities

• Using the Holistic Needs Assessment Tool (HNA), identify and address client needs and support them in achieving their individual care plan goals.
• Implement and work within care and case management systems and protocols.
• Support individuals to establish networks that assist them in exiting homelessness; partner with voluntary and statutory agencies.
• Deliver a high quality service to a caseload of clients, forging strong professional relationships.
• Work with the multi-disciplinary team to achieve service targets.
• Manage risks and ensure the protection of all clients in the service.
• Engage clients with appropriate accommodation and support services identified in the support plan.
• Prepare reports and statistics for PASS system and outcomes tracking.
• Provide regular reporting to the Manager and escalate issues as needed.
• Manage pre-crisis and crisis interventions on an individual basis.
• Promote health and wellbeing and client-led Dublin Simon Community initiatives.
• Adhere to Health & Safety policies and standard operating procedures.

Skills

Communication

Empathy

Teamwork

Organisation

Problem-solving

Respect

Education

Diploma or equivalent in psychology / social care / addiction / counselling / youth work / community development / psychotherapy

Job description

Dublin Simon Community is seeking a Project Worker to build trusting relationships with clients and support them to progress to longer-term accommodation. You will manage a caseload of 8–20 clients, using client-led care plans and holistic assessments to address needs and barriers.

The role reports to the Service Manager in a full-time, permanent capacity at Chester House D7, with 37.5 hours per week and a starting salary of 38,000 DOE.