Client Care Administrator (Homecare)

Comfort Keepers; Limerick; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Career growth opportunities

Supportive team environment

Competitive salary

Annual leave increase with tenure

Birthdays off

Work/Life balance

Friday early finish

Job summary

Comfort Keepers in Limerick City is seeking a Client Care Administrator to support our client care operations. You’ll coordinate client schedules, liaise with home care workers and healthcare professionals, and ensure high-quality care delivery in a fast-paced environment.

The role suits someone with strong organisational and communication skills, with experience in customer service or healthcare preferred. A supportive team and good work-life balance await.

Qualifications

• Experience in healthcare or customer service is preferred.
• Strong organisational and time-management skills are essential.
• Excellent communication and interpersonal abilities are required.

Responsibilities

• Coordinate and manage client care schedules.
• Communicate effectively with clients, home support workers, and healthcare professionals.
• Ensure clients receive the highest quality of care.
• Handle client inquiries, care plans, and service updates.
• Maintain accurate records and documentation.

Skills

Customer service

Organisational skills

Communication skills

Multitasking

Job description

Overview

Application

Permanent

Full-time

Are you passionate about making a difference in the lives of others? Do you have excellent organisational and communication skills? We are looking for a dedicated Client Care Administrator to join our dynamic Comfort Keepers team in Limerick City.

This role would suit someone with strong customer service skills, ideally gained in a call centre or similar environment handling high volumes of calls and coordinating rosters. You will thrive in a fast-paced setting, think on your feet and prioritise effectively to respond to changing needs. Previous experience in healthcare or homecare would be an advantage but is not essential.

What You’ll Do:

• Coordinate and manage client care schedules
• Communicate effectively with clients, home support workers, and healthcare professionals
• Ensure clients receive the highest quality of care
• Handle client inquiries, care plans, and service updates
• Maintain accurate records and documentation

What We Offer:

• A rewarding career with opportunities for growth
• Supportive and friendly work environment
• Competitive salary and benefits
• Annual Leave increased with tenure
• Birthdays off & more!
• Work/Life Balance
• Friday earlier finish *

Requirements:

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Experience in a healthcare or customer service role (preferred)
• Ability to multitask and manage time effectively