Clerical Officer

Cpl Healthcare; Kilkenny; On-site; EUR 31,000 - 33,000; Full time

Job summary

CPL Healthcare is seeking a Clerical Officer (Temporary) in Kilkenny to support a public service body with confidential admin duties. The role is 35 hours per week, from 9:00 to 17:00, with an hourly rate of €17.55.

The successful candidate will provide general admin, data entry, records management in line with GDPR, diary support, and contribute to reports and spreadsheet preparation, while maintaining high standards of accuracy and customer service.

Qualifications

• Previous experience in an administrative or clerical role.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong organisational skills and high attention to detail.
• Ability to work independently and as part of a team while handling confidential information.

Responsibilities

• Provide general administrative support including filing, photocopying, scanning, and data entry.
• Manage incoming and outgoing correspondence (post, email, phone calls).
• Maintain accurate electronic and manual records in line with policies and GDPR requirements.
• Schedule appointments and support diary management as required.
• Assist with preparation of reports, documents, and spreadsheets.
• Update internal systems and databases accurately and in a timely manner.
• Deal professionally and sensitively with service users, colleagues, and external stakeholders.
• Support team members with ad hoc administrative tasks as required.
• Adhere to policies, procedures, and confidentiality standards.

Skills

Administrative skills

Microsoft Office

Organisational skills

Attention to detail

Discretion

Team player

Tools

Outlook

Excel

Word

Job description

Job Specification

Position: Clerical Officer (Temporary)

Contract Duration: Temporary, 3 Months with view of extension

Hours: 35 hours per week. 9-5

Hourly Rate: €17.55 per hour

Location: Kilkenny

Role Purpose

The Clerical Officer will provide efficient administrative and clerical support to a public service body, ensuring the smooth day-to-day operation of the office while maintaining high standards of confidentiality, accuracy, and customer service in a child and family services environment.

Key Duties and Responsibilities

• Provide general administrative support including filing, photocopying, scanning, and data entry
• Manage incoming and outgoing correspondence (post, email, phone calls)
• Maintain accurate electronic and manual records in line with policies and GDPR requirements
• Schedule appointments and support diary management as required
• Assist with preparation of reports, documents, and spreadsheets
• Update internal systems and databases accurately and in a timely manner
• Deal professionally and sensitively with service users, colleagues, and external stakeholders
• Support team members with ad hoc administrative tasks as required
• Adhere to policies, procedures, and confidentiality standards

Essential Requirements

• Previous experience in an administrative or clerical role
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong organisational and time-management skills
• High level of attention to detail and accuracy
• Ability to work independently and as part of a team
• Professional manner with good communication skills (written and verbal)
• Ability to handle sensitive information with discretion