Claims Investigator - Liability & Settlement Expert

Intact Insurance UK; Dublin; Hybrid; EUR 42,000 - 60,000; Full time

Job summary

Intact Insurance Ireland is seeking a Claims Investigator to evaluate injury claims across Employers' Liability, Public Liability and Motor liability. You will determine fault and deliver quality investigation reports to claims handlers and defence solicitors.

Based in Ireland with hybrid working options, you will use your analytical, negotiation and communication skills to support business objectives, with occasional overnight travel as required.

Qualifications

• APA/CIP qualification required.
• 2-3 years' experience in a similar role.
• Full Clean Drivers Licence (company car provided).
• Overnight stays may be necessary.
• Effective communication skills.
• Strong negotiation skills.
• Good verbal & written communication skills.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Provide effective investigation, negotiation and settlement service for claims.
• Undertake audits of Panel Investigators & external Claim Handling Providers.
• Prepare and deliver case decisions and solutions to Intact Insurance customers and Defence Solicitors.
• Undertake claims investigation and settlement negotiations for preferred clients.
• Provide precautionary and post-event guidance to minimise future claims.

Skills

Negotiation skills

Communication skills

Verbal communication

Written communication

Education

APA/CIP Qualification

Tools

Microsoft Office

Excel

Job description

Intact Insurance Ireland is seeking a Claims Investigator to evaluate injury claims across Employers' Liability, Public Liability and Motor liability. You will determine fault and deliver quality investigation reports to claims handlers and defence solicitors.

Based in Ireland with hybrid working options, you will use your analytical, negotiation and communication skills to support business objectives, with occasional overnight travel as required.