Cisco Sales Support Pro (Hybrid – Dublin)

eir Ireland; Dublin; Hybrid; EUR 40,000 - 50,000; Full time

Job summary

eir in Dublin is seeking a Cisco Sales Support Specialist to provide day-to-day commercial and operational support to the ICT sales organisation, with a focus on ICT and Cisco hardware, software and services.

This hands-on role handles quotations, orders, pricing and supplier coordination across internal teams, ensuring accuracy, timely quotes and customer satisfaction in a hybrid Dublin environment.

Qualifications

• Experience in sales support, sales operations, order management, procurement or a similar commercial support role.
• Experience managing quotations, orders and supplier/customer queries.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• Experience working with pricing and commercial information.

Responsibilities

• Manage and process ICT and Cisco product and software quotation requests.
• Prepare quotes and support the processing of customer orders.
• Raise and manage Cisco deals through CCW where required.
• Provide pricing and commercial information to support sales and Pre‑Sales activities.
• Support Professional Services quotation and order requests.
• Manage requests relating to networking hardware and associated solutions.
• Provide customers and internal stakeholders with ETA and order-status updates.
• Liaise directly with Cisco and other approved suppliers/distributors regarding pricing, availability and orders.

Skills

Organisational skills

Attention to detail

Commercial awareness

Written and verbal communication

Cross-functional collaboration

Ownership

Independent work

Tools

Cisco CCW

Excel

Outlook

Job description

eir in Dublin is seeking a Cisco Sales Support Specialist to provide day-to-day commercial and operational support to the ICT sales organisation, with a focus on ICT and Cisco hardware, software and services.

This hands-on role handles quotations, orders, pricing and supplier coordination across internal teams, ensuring accuracy, timely quotes and customer satisfaction in a hybrid Dublin environment.