Chromatography & Mass Spec Field Service Engineer

Mason Technology Ltd.; Dublin; On-site; EUR 42,000 - 64,000; Full time

Job summary

Mason Technology is seeking a Field Service Engineer – Chromatography/Mass Spectrometry to join the Shimadzu Service Team on a full-time permanent basis. You will be responsible for installing, commissioning and servicing Shimadzu instruments across customer sites nationwide.

The role requires strong technical knowledge of chromatography and mass spectrometry, plus excellent communication skills and a full clean driving licence. North Leinster based with countrywide travel.

Qualifications

• A recognised course completed in electrical/instrumentation/mechanical engineering.
• Experience servicing chromatography, mass spectrophotometry and atomic absorption.
• Full clean driving licence required.
• Experience with ISO/INAB quality systems.
• Experience with regulatory systems (FDA, EUP, UKP, JP, HPRA).

Responsibilities

• Install and commission Shimadzu equipment at customer sites nationwide.
• Troubleshoot and assist customers with onsite issues over the phone.
• Undertake preventative maintenance visits as scheduled by the Service Coordinators.
• Maintain communications with customers to ensure resolution and proper follow-up.
• Follow EH&S regulatory requirements and quality standards.
• Provide training to end users when required.
• Keep calibration certificates and service reports up to date.

Skills

Strong communication

Teamwork

IT proficiency

Organisational skills

Problem solving

Self-motivation

Education

Bachelor's degree in Electrical/Instrumentation/Mechanical Engineering

Tools

Shimadzu instruments

Calibration certificates

Regulatory systems familiarity

Job description

Mason Technology is seeking a Field Service Engineer – Chromatography/Mass Spectrometry to join the Shimadzu Service Team on a full-time permanent basis. You will be responsible for installing, commissioning and servicing Shimadzu instruments across customer sites nationwide.

The role requires strong technical knowledge of chromatography and mass spectrometry, plus excellent communication skills and a full clean driving licence. North Leinster based with countrywide travel.