Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Negotiable salary
We are seeking an enthusiastic and highly organised Catering Supervisor to support the delivery of exceptional food and hospitality services within a busy Corporate (Business & Industry) catering environment. The successful candidate will lead by example, ensuring excellent customer service, high presentation standards, operational readiness, and a positive "can-do" attitude at all times.
Key Responsibilities
Service & Hospitality
- Deliver outstanding customer service in all catering and hospitality areas.
- Ensure meeting room hospitality, events, and daily food service are delivered to the highest standards.
- Act as a key point of contact for client and customer requests.
- Maintain excellent food presentation and service standards throughout the day.
- Support the delivery of executive and high-profile hospitality events.
- Supervise and motivate catering team members during service.
- Allocate daily tasks and ensure completion to required standards.
- Train and coach team members in customer service and operational procedures.
- Lead by example, promoting professionalism and teamwork.
Operational Readiness
- Ensure all service areas are fully prepared and ready before trading periods.
- Conduct opening and closing checks to maintain high operational standards.
- Monitor stock levels and assist with ordering and stock control.
- Support the smooth running of daily operations and resolve issues proactively.
Compliance & Standards
- Ensure compliance with HACCP, food safety, health & safety, and company procedures.
- Maintain high standards of cleanliness and food hygiene across all areas.
- Complete daily records, temperature checks, and compliance documentation.
- Support audits and continuous improvement initiatives.
Skills & Experience
- Previous experience in a supervisory role within catering, hospitality, or food service.
- Strong customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Good understanding of food safety and hygiene standards.
- Excellent organisational and problem-solving skills.
- Experience in a Corporate Catering or B&I environment.
- Hospitality and event catering experience.
- Food Safety/HACCP certification.
- Experience supervising a team.
Personal Attributes
- Positive and professional attitude.
- Strong attention to detail.
- Excellent hospitality mindset and customer focus.
- Demonstrates high levels of readiness and preparedness for service at all times.
- Flexible, reliable, and able to work under pressure.
- A genuine "Can Do" attitude with a willingness to support the wider team.
- Takes pride in maintaining high standards and exceeding customer expectations.