Catering Assistant ¦ Singland

Supermacs; Limerick; Hybrid; EUR 18,000 - 24,000; Full time

Job summary

Singland, Limerick-based Supermac's is seeking Catering Assistants for full-time and part-time roles. You will support management to deliver quality service, cleanliness and fast, accurate order fulfilment in a busy restaurant environment.

You will interact with customers, staff and management in a friendly, efficient manner, following company guidelines and training to ensure consistent standards across shifts. Flexibility to cover all restaurant areas is essential.

Qualifications

• Customer service focus in a fast-paced setting.
• Ability to work as part of a team and follow training.
• Adherence to food safety, quality standards and company guidelines.
• Maintain professional appearance and a customer-first approach.

Responsibilities

• Operate in an area aligned with company standards and safety/quality rules.
• Work as part of a team and treat staff and management with respect.
• Follow training on food preparation, production, and storage.
• Present a professional image on and off the premises.
• Provide warm, friendly service to customers at all times.
• Assist management to attract more customers and boost spend.
• Follow cash-handling procedures as directed.
• Maintain uniform and personal appearance per guidelines.
• Be flexible to work in all restaurant areas as needed.
• Put the customer first from morning to night.

Skills

Customer service

Teamwork

Flexibility

Job description

You are here: Home / Job / Catering Assistant ¦ Singland

Supermac's currently requires full-time and part-time Catering Assistants for Singland in Limerick!

JOB PURPOSE:

The Catering Assistant provides ongoing support to the Management Team to ensure Supermac's customers receive the best quality, service, and cleanliness each time they visit a Supermac's restaurant.

The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is their responsibility to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook.

The purpose of the role is to serve our customers the quality food they order as quickly as possible, in a friendly manner, ensuring the accuracy of order every time.

THE JOB:

• Working in an area to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management with respect.
• Following company guidelines/training in all aspects of food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Treat our customers to warm and friendly service every time they visit our restaurant.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• About cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance in complying with company guidelines.
• Flexibility to work in all areas of the restaurant as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.

WORK ENVIRONMENT:

Fast-paced "non-stop" environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

"Only candidates who currently have the legal right to work in Ireland will be considered."